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Stand Insurance

Stand Insurance Talent Community

San Francisco, California, United States

Location
San Francisco, California, United States
Work
On-site
Employment
Full-time
Level
Not stated
Function
Customer success & support
Pay
Not stated
Posted
7 months ago

Pay and the market here

466 customer success jobs open in San Francisco: 17% remote, 131 posted in the last 30 days.

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About the role

Why Join Stand: At Stand, you’ll help build a new class of global property protection. We use advanced physics and AI to model catastrophic risk at the asset level, then automate underwriting and mitigation before loss occurs. Insurance is simply the current delivery mechanism. The real product is a scalable risk engine, our Stand World Model.

We stay when traditional insurers exit. We model what others approximate. And we build systems that change outcomes, not just prices.

Our leadership team has built category-defining companies (Metromile, Policygenius, WePay, HotelTonight) and brings decades of expertise in underwriting, capital management, and reinsurance.

Background: The property insurance industry is built to price loss after it happens. It relies on coarse proxies, backward-looking data, and manual processes, then accepts damage as unavoidable.

Stand takes a different approach. We simulate how real-world catastrophes affect individual properties, translate that into actionable decisions, and automate the business around it. The result is a platform that can underwrite what others can’t and operate with far less friction.

Join Stand's Talent Community

We are always interested in meeting exceptional people, even when there is not a specific open role that matches their background today.

If you are excited about Stand and want to be considered for future opportunities, we invite you to join our Talent Community. By submitting your resume, you will help us get to know your experience and interests so we can reach out when a relevant role opens.

Who Should Apply

We would love to hear from people with experience or interest in areas such as:

  • Insurance and underwriting
  • Claims and operations
  • Customer experience and support
  • Product management
  • Design and research
  • Engineering and data
  • Sales, partnerships, and business development
  • Finance, people, and other business functions

Whether you are actively exploring or simply want to stay on our radar, we encourage you to submit your information.

What to Expect

By applying to this posting, you are expressing interest in future opportunities at Stand. This is not an application to a specific open role, and we may not have an immediate match. Our team will review your background and may contact you if a role aligns with your experience.

How to Apply

Please submit your resume and answer the questions on the application.

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Benefits

  • Above-market Health, Dental, and Vision coverage
  • Weekly lunch stipend
  • Flexible time off + holidays
  • 401(k) plan
  • Commuter benefits
  • PAT & MAT Leave
  • Short-Term and Long-Term Disability
  • Monthly team gatherings
  • In-office perks

AI in the Interview Process

Thoughtful use of AI tools is expected and valued at Stand. Candidates should be prepared to discuss how they use AI, how they evaluate its output, and how it informs their work. Strong communication, sound judgment, and the ability to clearly articulate experience and decision-making remain core requirements.

Some parts of the interview process are designed to assess independent thinking, communication, and problem-solving. If you plan to use an AI assistant or LLM during any portion of an interview, please discuss it with your interviewer in advance.

Work Authorization

Candidates must be authorized to work in the U.S. Stand does not sponsor new work visas. We can consider candidates on TN visas, O-1A visas, or H-1B transfers with three years or more remaining.

Equal Opportunity Employment

Stand is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We believe that diversity enriches the workplace, and we are committed to growing our team with the most talented and passionate people from every community.

We are committed to providing reasonable accommodations for qualified individuals. If you require assistance, please contact us at hr@standinsurance.com.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

AI Use in Hiring

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at hr@standinsurance.com.

Source

Posted by Stand Insurance on their own hiring page, jobs.ashbyhq.com. OptiTalent shows it as published, read 07 Nov 2026 11:51 UTC; the original is the reference.

View the original ad ↗

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