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Advocate

SSDI Hearings Representative (EDPNA or Attorney)

Orlando, Florida, United States

Location
Orlando, Florida, United States
Work
Remote
Employment
Not stated
Level
Not stated
Function
Customer success & support
Pay
Not stated
Posted
11 months ago

Pay and the market here

19 customer success jobs open in Orlando: 32% remote, 6 posted in the last 30 days.

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About the role

About Advocate

Advocate is building a better way to help people obtain the benefits they deserve. We combine an experienced hearings team with modern technology to deliver excellent representation at scale—without losing the human touch. We’re growing quickly and looking for a Hearings Representative who’s excited to win cases and help shape how hearings work in a high-velocity, mission-driven environment.

The Role

As a Hearings Representative at Advocate, you will own the end-to-end hearing process for Social Security Disability cases—from record analysis through post-hearing follow-through. You’ll be supported by a Hearings Case Manager, the broader hearings team, and Advocate’s technology platform, so you can

Responsibilities

  • Own hearings end-to-end for a portfolio of cases, including:
  • Reviewing medical and non-medical evidence and identifying what’s missing
  • Building/validating a medical record summary and case theory
  • Drafting and filing pre-hearing briefs and other hearing-level submissions
  • Conducting pre-hearing conference calls with claimants to prepare testimony and set expectations
  • Representing clients at SSA hearings (video/phone/in-person as applicable)
  • Driving post-hearing wrap-up, including follow-ups, additional evidence requests, and next steps
  • Partner closely with a Hearings Case Manager who will assist with logistics, scheduling, documentation, and claimant communications—ensuring a smooth and supportive claimant experience.
  • Collaborate with the hearings team to review case strategy, share best practices, and improve consistency and quality across outcomes.
  • Use Advocate’s technology to streamline review workflows, drafting, and case tracking—then provide feedback to make the system better over time.

Qualifications

  • EDPNA or Attorney (in good standing where required) with significant prior SSA hearing experience
  • Demonstrated ability to:
  • Analyze medical records and translate them into a clear, persuasive narrative
  • Draft strong, concise briefs that align evidence to SSA listings and functional limitations
  • Prepare claimants empathetically and effectively for testimony
  • Manage deadlines, filings, and hearing logistics with strong attention to detail
  • Comfortable working in a fast-growing environment with evolving processes—and excited to

Nice to Have

  • Experience working with high case volume while maintaining quality
  • Experience with remote hearings and virtual client preparation
  • Familiarity with representative payee issues, onset arguments, GRID rules, VE hypotheticals, RFC framing, or other hearing-stage strategy
  • Interest in legal ops / process design / using tech to improve outcomes

Source

Posted by Advocate on their own hiring page, jobs.lever.co. OptiTalent shows it as published, read 07 Nov 2026 12:20 UTC; the original is the reference.

View the original ad ↗

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