About the role
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
The Sr. Channel Sales Manager is responsible for driving indirect revenue growth and strategic partner performance across National Account, DMR, TSP’s, or Strategic partnerships through business planning, relationship management, partner enablement, and sales execution. This role works in partnership with the Distribution, Internal IT Sales, and Support teams to strengthen partner engagement, improve customer outcomes, and grow the revenue of strategic and focus accounts.
Essential Duties & Responsibilities
- Establishes operational plans for the Channel team
- Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results
- Provides support to the Channel team(s), with a high attention to detail
- May require communication with ConnectWise leadership
- Develops and executes growth strategies for assigned partners and accounts.
- Sets goals and objectives to achieve revenue, adoption, and operational targets.
- Manages strategic relationships across National Accounts, DMRs, TSPs, and strategic technology partners.
- Builds and maintains executive and operational relationships with key partner stakeholders.
- Communicates and influences internal and external leadership to align on business priorities and initiatives.
- Coordinates cross-functional activities to support partner success and business growth.
- Drives engagement in ConnectWise products, programs, and initiatives.
- Participates in all phases of the sales cycle as appropriate.
- Serves as a subject matter expert on ConnectWise channel programs and partner engagement models.
- Guides partners to appropriate solutions, resources, and support teams.
- Acts as an escalation point for complex partner and customer issues.
- Identifies and prioritizes opportunities that drive the greatest business impact.
- Maintains alignment with ConnectWise mission, vision, and strategic goals.
Working Conditions
Onsite/Hybrid/Remote depending on location
20-30% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.