About the role
Summary
- Jira Software Engineer with deep expertise in Jira software engineering to administer and enhance Jira Cloud environment.
- This role will focus on improving workflows, building automation, and optimizing Jira configurations to support efficient project tracking and collaboration.
- Strong scripting skills, hands-on experience with Jira automation, and a deep understanding of how to leverage Jira Cloud capabilities to meet organizational needs.
Key Responsibilities
- Administer and maintain Jira Cloud, including user management, permissions, and project configurations.
- Design, implement, and optimize Jira workflows, custom fields, screens, and schemes to align with business processes.
- Build and maintain automation rules using Jira Automation, scripting, and REST APIs to streamline operations and reduce manual effort.
- Develop and manage integrations between Jira and other enterprise tools (e.g., Confluence, GitHub, ServiceNow).
- Collaborate with stakeholders to gather requirements and translate them into scalable Jira solutions.
- Monitor system performance, troubleshoot issues, and ensure data integrity across Jira projects.
- Document configurations, automation scripts, and best practices for long-term maintainability.
- Provide training and support to users, ensuring effective adoption of Jira features and workflows.
Skillset (Must have)
- Possess a degree in Computer Science, STEM, or related field.
- At least 3 years of hands-on experience administering Jira Cloud in a production environment.
- Strong proficiency in scripting languages (e.g. Python, JavaScript) for automation and integration.
- Proven experience in building Jira automation rules and using REST APIs and webhooks for custom integrations.
- Possess solid understanding of Jira workflow design, permission schemes, issue types, and project templates.
- Familiarity with CI/CD principles and version control systems (e.g. Git).
- Familiarity with software development life cycle.
- Familiarity with AWS (or GPC) is highly desirable.
- Exposure to enterprise IT environments and security/compliance frameworks.
- Excellent analytical, problem-solving, and communication skills.
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