About the role
Aircall is a unicorn AI-powered communications platform transforming how teams win with customers.
For over a decade, we’ve believed voice builds the strongest business relationships. We bring voice, SMS, WhatsApp, and 250+ integrations together on one seamless workspace—so every customer conversation drives revenue, resolves issues faster, and builds trust. Our AI Voice Agents handle routine interactions while your team leads the conversations that matter most. Used by 24,000+ businesses worldwide.
We’re 600+ people from 40+ nationalities across Paris, London, Madrid, Berlin, New York, San Francisco, Seattle, Sydney, and Mexico City. We’re ambitious, product-driven, and execution-focused—built for visible impact, fast decisions, and real growth.
Come join us!
About the job
As a Software Engineer, you will be responsible for the design, development, deployment, and operation of features that add direct customer value. Operational excellence, code quality, observability, and adhering to engineering best practices will be a central part of your day-to-day work, alongside actively contributing to team discussions and shared knowledge.
Quality, excellence, and agility drive our delivery processes and you will help us maintain these standards. Using NodeJS and TypeScript back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …).
Your mission @ Aircall
Create, design, develop, test, and monitor your code in production with autonomy and high reliability
Collaborate with product managers, designers, and fellow engineers to offer pragmatic solutions to real-world problems and implement them end to end
Work with your team to build high-quality, secure, and maintainable services, participating actively in technical design and architectural discussions
Obtain a solid understanding of the business domain to provide impactful solutions to users and clients
Actively participate in peer code reviews, continuous team learning, and constructive technical feedback
Stay curious and up-to-date on modern software practices, tooling, and architectures, showing eagerness to adapt and apply them
A Little About You
You have 3 to 5 years of professional experience in software development, with solid hands-on experience using TypeScript & NodeJS (or other backend languages such as Python/Ruby/Rails), focusing on writing secure, maintainable, and performant code.
You have practical experience working with AWS in production environments and understand how to build, deploy, and monitor services in cloud architectures.
Experience working on frontend applications is a big plus, preferably with React.
You value code simplicity, clean testing practices, performance, and long-term maintainability.
You can turn requirements into clean technical designs and implement pragmatic solutions that solve problems effectively.
You possess effective and proactive communication skills, and enjoy collaborating across different roles and distributed engineering teams.
Our Tech Stack
You do not need to be familiar with all of our technical stack or any specific functional area, but you have a strong willingness to learn and adapt quickly.
TypeScript/Node.js, Python, REST API/GraphQL APIs, Ruby/Rails, React, AWS/Serverless or EKS, PostgreSQL, DynamoDB, OpenSearch, Redis
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.