About the role
Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/
Essential Duties and Responsibilities
- Act as lead in a specific department with ability to flex to other departments as needed
- Guide and train current and new employees on warehouse guidelines and new/updated procedures
- Ensure adherence to proper methods and safety standards while effectively communicating in a positive and respectful manner.
- Address problems and conduct audits to identify issues, followed by providing constructive feedback to associates
- Promote a positive team-oriented environment and lead by example
- Help oversee daily assigned area
- Enforce and maintain compliance and high quality standards with new and existing standards
- Audit proactively to detect and solve problems
- Ensure areas are ready for next shift ie all tasks completed, problem solve items solved
- Communicate respectfully and effectively with associates when product quality is at risk
- Identify training deficiencies in associates and work with them to improve accuracy
- Maintain confidentiality
- Assist on the floor in other areas when needed
- Other duties as assigned
Qualifications
- Able to read, write, and speak English
- Bilingual in Spanish a plus
- Strong problem-solving and motivational skills
- Approachable, welcoming, and friendly
- At least 1 year of experience in a quality, lead, or training role
- Dependable and punctual
- Sharp attention to detail
- Hands-on and solution-oriented with ability to multitask as well as lead in fast-paced team environment
- Flexible, able to effectively prioritize tasks
- Outstanding organizational skills with both system and manual production environments
- Lead by example with ability to motivate employees to maximize their efforts in productivity and quality
- Computer experience including Gmail, Excel, Google Sheets
- Willingness to transfer to other departments based on business needs
Physical Requirements
- Stand/walk for up to 8-10 hours
- Regularly bend, lift, stretch and reach both below the waist and above the head
- Ability to repeatedly lift and move items up to 50 pounds
- Ability to use a pallet jack/push and roll carts