About the role
About Weee!
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.
Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.
Location: Hodgkins, IL (Onsite 5 days/week)
About the Role
The Senior Operations Manager will oversee our Chicago operations and ensure facility operates safely, efficiently, and accurately. This role will prioritize workplace safety, oversee inventory control, and manage on-time order fulfillment to maintain high service standards and customer satisfaction. By streamlining processes, reducing operational waste, and enforcing compliance, the position will help control costs while building the capacity to support future growth.
Responsibilities
Operations & Growth
- Lead warehouse operations across inbound, outbound, inventory, and quality control
- Optimize performance metrics and workflows to support rapid scaling
- Make data-driven decisions to identify and solve operational bottlenecks
- Plan labor needs and manage capacity during peak periods
Leadership & Team Building
- Recruit, coach, and develop supervisors, leads, and warehouse associates
- Provide hands-on floor leadership to build high-performing teams
- Schedule and assign employees while maintaining accountability for results
- Create urgency and followership across all warehouse teams
Systems & Process
- Master Weee!'s operational systems, SOPs, and key performance metrics
- Manage inventory accuracy through physical counts and system reconciliation
- Plan warehouse layouts, equipment maintenance, and operational improvements
- Leverage WMS and productivity systems to drive performance insights
Compliance & Safety
- Ensure compliance with warehousing, shipping, and OSHA safety requirements
- Establish security procedures and safety protocols
- Maintain flexible shift coverage for continuous operations
Profit & Loss Management
- Manage operating costs including daily supplies (office/warehouse/janitorial), packaging materials, and equipment repairs
- Analyze cost variances and implement corrective actions
- Drive cost-efficient operations while maintaining quality standards
Qualifications
- Bachelor's degree in Engineering, Operations, or Supply Chain
- 15+ years warehouse/fulfillment experience in high-volume environments
- 5+ years managing large, multi-layered teams
- Experience with WMS systems, productivity metrics, and quality audits
- Advanced Excel skills and strong computer proficiency
- Food & Beverage industry experience strongly preferred
- High energy leader who creates urgency and inspires teams
- Detail-oriented problem solver who gets into operational details
- Quick learner who thinks clearly under pressure
- Team developer who coaches others and builds capability
- Adaptable and thrives in fast-paced, changing environments
Preferred
- Bilingual in English and Spanish
- Flexibility to work varied schedules
Benefits
- Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
- 401k, 4% company match
- Equity and Bonus
- Vacation, sick and holiday time off
- Monthly mobile stipend
- Monthly Weee! Points credits
Compensation Range
- The US base salary range for this full-time position is $135,000 - $155,000
- This role may be eligible to discretionary bonus, incentives and benefits
- Our salary ranges are determined by role, level, and location
The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.
Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.
For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers
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