Senior UGC Manager

About us

We’re a tight-knit team of creative, data-driven people, continuously building services & partnering with the world’s largest brands.

We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way!

Role

We’re looking for a Senior UGC Manager to own creator campaigns end-to-end, from sourcing and communication to final delivery, ensuring everything is completed on time and aligned with the brief.

You’ll work closely with the creative team to align on content direction and with project managers to keep timelines on track. You’ll also support and guide UGC Coordinators by delegating tasks and stepping in when needed.

We’re looking for someone who is organized, proactive, a strong communicator, and comfortable owning outcomes, not just tasks.

This is a full-time, fully remote position that allows you to work from anywhere.

What you’ll do

• Own end-to-end execution of UGC campaigns for key accounts, from creator sourcing to final delivery
• Identify, vet, and secure creators based on campaign needs and brand fit
• Manage all creator communication, including outreach, follow-ups, and issue resolution
• Ensure creators deliver content on time and according to the brief
• Collaborate with project managers to ensure smooth execution and timely delivery
• Work closely with and manage UGC Coordinators to ensure high-quality execution, strong campaign outcomes, and timely delivery
• Keep internal systems clean and up to date
• Oversee creator payments and agreements to ensure accuracy and completion

What we’re looking for

• At least 4 years of experience owning UGC or influencer marketing campaigns end-to-end
• Solid understanding of UGC best practices and creator content
• Hands-on experience with ClickUp or a similar project management tool
• Fluent in English, with strong written and verbal communication skills
• Highly organized and able to manage multiple tasks and campaigns at once in a fast-paced environment
• Tech-savvy and quick to adapt to new tools and platforms
• Proactive, self-motivated, and able to work independently
• Strong team player with excellent interpersonal and collaboration skills
• Strong attention to detail, ensuring nothing falls through the cracks
• Available to work during EST business hours.

While not required, it’s an added plus if you also have

• Familiarity with tools like Airtable, Frame.io, Mailshake, and Smartlead
• Experience in fast-paced agency or startup environments.

Why join us?

• Full campaign ownership for top global brands
• Global and supportive team
• Unlimited Time Off & Sick Days
• Flexible hours (EST overlap required)
• Fully remote