Senior TPM

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Impact in this Role

Your role as a Sr. TPM for Core manufacturing services will be to support and drive improvement to our critical manufacturing functions as well as tactically execute on our core manufacturing operations. We have two sets of customers—our builders, who order parts through us, and our manufacturing partners, who manufacture and assemble these parts—and you’ll take the inputs from our builders and work with our manufacturing partners to deliver on our builders’ expectations. At Fictiv, we believe in creating the world’s premier platform for hardware manufacturing, and you’ll be playing a critical role in making that happen.

You will be responsible for scheduling work orders and act as a Sr. TPM to address any in-process questions our manufacturers may raise, provide production status visibility to our builders, and mitigate major project risks that pose a threat to meeting our builders’ specifications.

You will report to the TPM Supervisor in Feidi.

Job Description (What You’ll Be Doing)

• Coordinate with the costing &DFM or sales team for handing over the orders/programs requirement from the pre-sales quoting phase.
• Work with the customer program manager to kick off the order/program and schedule the orders/programs to our manufacturing partner.
• Manage the orders/programs from kickoff till delivery, included below but not limited to -
• Manage the order/program planning with regularly tracking with manufacturing partners for the progress, ensure the orders/programs are on time and on quality to be shipped out.
• Understand the customer requirement, leverage your owned or team’s skill set to troubleshoot the problem during trial or production, include technical, quality, planning etc., provide the expertise guidelines to the team and manufacturing partners.
• Bridge between global and cross functional teams( Fictiv team in US, China, India, Mexico and manufacturing partners in China) for assigned orders/programs, ensure the requirements/problems/program status etc.are clearly communicated internally and externally.
• Work closely with our manufacturing partners(factory) for product and process planning and validation, in order to have a good preparation before production launch and ensure the production runs smoothly.
• Follow the procedure to properly manage the change internally and externally.
• Coordinate the Fictiv China team for on time and on quality shipment for your assigned orders/programs
• Provide the support to the customer facing and quality team for handling the customer complaint

Desired traits

• College degree or above in Mechanical Engineering, metalworking manufacturing or Tooling Design & Manufacture or related engineering field. (Must to have)
• PMP Certification is a plus.(Nice to have )
• 10+ years working experience in FATP(Final Assembly Test & Pack) or in OEM/CM for Mechanical hardware manufacturing, or CNC machining/ molding/plastic tooling industry, which include at least 5 years experience in project management roles.(Must to have )
• Excellent PM skills on planning, scope management, schedule management and risk management, communication, problem solving and decision making.(Must to have )
• Experience of APQP/PPAP or IQ/OQ/PQ or EV/DV/PV or NPI process is a plus.(Nice to have )
• Good understanding in quality management, sourcing, logistics management. Strong business sense including customer expectation management, negotiation, supplier management capability.(Nice to have )
• You are team-oriented individuals, results-oriented, detail-oriented, data- driven, agile and have a good sense of urgency, Prioritizes multiple projects and tasks effectively.(Must to have )
• Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision.(Must to have )
• Fluent in written and spoken English, experience working in multicultural environments.(Must to have )

We’re actively seeking teammates who:

• Bring diverse perspectives and experience to our culture and company.
• Excel at being part of a strong, empathetic team.
• Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
• Have an ‘always learning’ mindset that celebrates learning, not just wins.
• Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.