About the role
Job requirements
Experience Range
- 2 - 4 years of experience, including at least 2-3 years in operational database support across SQL Server, Azure SQL, PostgreSQL, and Oracle platforms
Key Responsibilities
- Monitor and manage database availability, CPU, memory, and disk utilization alerts to ensure optimal performance and uptime, documenting resolution actions and system status
- Administer user accounts by creating, modifying, disabling inactive accounts, resetting passwords, and managing permissions across multiple database platforms, ensuring compliance with security policies
- Log, categorize, and prioritize incident tickets, escalating unresolved issues and maintaining accurate worklogs while coordinating with L2 teams for timely resolution
- Execute approved scripts, run health checks, restart database services, and generate comprehensive support and audit reports to meet operational and regulatory requirements
- Verify backup completion, validate backup job logs, and escalate failed backups to maintain data integrity and business continuity, tracking backup success rates
- Review database logs, support failover notifications, and assist with migration and deployment activities to minimize downtime and ensure seamless transitions
- Monitor and analyze database growth trends, replication health, and failed maintenance jobs to proactively address system risks and optimize resource utilization
- Update and maintain technical knowledge articles and documentation to support operational excellence and facilitate knowledge sharing across the team
Required Skills
- SQL Server administration and troubleshooting
- Azure SQL database management and monitoring
- PostgreSQL administration and performance tuning
- Oracle DBA tasks including user management and backup operations
- Database backup and restore processes across multiple platforms
- Execution and validation of health check and maintenance scripts
- Incident and alert management in enterprise database environments
- Database user administration and security best practices
- Monitoring tools for CPU, memory, and disk utilization
- Generating and interpreting database reports and audit logs
Preferred Skills
- Weblogic or WebSphere administration in enterprise environments
- MongoDB, MySQL, or Informix DBA experience
- Middleware technologies such as Apache Tomcat and NGINX
- Advanced scripting for automation using Oracle PL/SQL or Python
- Experience with enterprise integration platforms such as BIZTALK or CFI/MFT
Desired Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
- Microsoft Certified: Azure Database Administrator Associate or Oracle Database Administrator Certified Professional
- PostgreSQL or SQL Server administration certification