Senior Solutions Consultant

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

As a Senior Consultant, Solution you are pivotal in bridging the gap between the solutions and the client’s business needs. Responsible for understanding client requirements, designing tailored solutions, and demonstrating the value of these solutions to stakeholders. This role involves collaborating closely with sales teams to identify opportunities, conducting detailed needs assessments, and delivering compelling presentations and product demonstrations. Senior Consultant, Solution must possess strong technical expertise, excellent communication skills, and the ability to translate complex technical concepts into clear, business-friendly language. They also provide ongoing support and guidance to ensure the successful implementation and adoption of solutions, ultimately driving customer satisfaction and business growth.

Work Arrangement: Remote

This role requires the individual to be based in Flexible across U.S. time zones .

Responsibilities

• Provide billable consulting services to clients (predominantly law firms) for the full suite of modules, including process and solution design, configuration, assistance with end-to-end testing, classroom training, and Go-Live support.
• Lead the definition of functional requirements for assigned projects and work with Project Management and Technical Consultants to translate requirements into specific plans and tasks per the implementation methodology.
• Produce required project documentation (e.g., Functional Requirements Definition, Requirement Specifications, Training Strategy, Testing Strategy).
• Actively pursue issue resolution and communicate project issues to stakeholders (e.g., other consulting team members, Support Desk, Project Manager, Client) to ensure that issues affecting projects are quickly and effectively resolved.
• Experience in end-to-end knowledge of a law firm, including collections, conflicts, paperless, and electronic billing, would strongly benefit the role.
• Work collaboratively across different departments and groups within a matrix organization.
• Deliver assignments within scope according to budget and schedule.
• Maintain an up-to-date functional knowledge of the software.
• Work as part of a remote team and contribute to team members' learning and development. Participate in team and internal initiatives and projects.
• Experience in a system accounting role or a similar position.
• Perform other duties as assigned to support departmental and company objectives.

Qualifications

• Bachelor's Degree in business management, accounting, or equivalent combination of education and/or experience.
• 6–8 years of consulting experience, with a preference for candidates with a legal or accounting background.
• Experience with legal practice management software system implementations is preferred (Elite Enterprise, Elite 3E, or similar).
• Experience as a Functional Consultant implementing ERP systems (e.g., SAP, Oracle) is also considered an advantage.
• PMP certification is an advantage, but it is not mandatory.
• Proven analytical and process design skills, including problem-solving, quantitative reasoning, workflow process definition/design/modeling.
• Outstanding organizational and time management skills and a willingness to be hands-on to ensure timely project completion with proficiency in prioritizing tasks and balancing workload to meet project objectives.
• Excellent verbal, presentation, and written skills with the ability to communicate intricate technical and procedural matters to both technical and non-technical audiences.
• Ability to develop and maintain collaborative relationships across the organization.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Project, and Visio, as well as other similar tools (Power BI is a plus).
• Ability to travel up >50% as business needs require
• Role requires the following physical capacity: Sedentary: primarily desk/computer work
• Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position

Benefits

• Competitive Compensation Package ($130,500 - $145,000 base salary + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program

Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.