About the role
OKTOBER is hiring a Dutch speaking Senior Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and brands love us.
What you'll do
- Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges
- Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang
- Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations
What we're looking for (non negotiable)
- 4+ years hands-on Klaviyo experience with agency or 8-figure+ brand background
- Expert-level retention strategy and full-funnel thinking — not just email metrics
- A proven relationship builder who operates with strong business acumen and can mentor those around them
What you'll get
- Competitive salary
- Generous paid time off
- Fully remote — work from wherever you do your best work
- Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed
- Direct access to founders of the fastest-growing eCommerce brands worldwide and real influence on how we operate as we scale
This is for you if
- You're a freelancer or agency owner who wants more stability and a team of experts around you
- You're tired of slow decision-making and want to actually drive strategy
This is not for you if
- You're looking to get away by doing the bare minimum
- You need a lot of hand holding throughout the day
Speak soon ❤️ 🔥