About the role
Responsibilities
- SEA Institutions Communication & Alignment: Act as one of the primary points of contacts with SEA institutions. Regularly align updates on local business progress, project status, market trends and regulatory updates in SEA. Support and ensure effective implementation of HQ policies, product arrangements and work deployments locally.
- SEA Product & Business Management: End-to-end management of SEA local and cross-border cash management products (e.g., corporate deposits, collections and payments, payroll services, cash pooling) and digital banking channels, including functional enhancement, process optimization, local adaptation and daily product governance.
- SEA Client Solution & Service Delivery: Design, support and deliver tailored cash management solutions for SEA institutions’ clients, covering product consultation, business application and service implementation.
- Lead Regional Key Initiatives: Take charge of the promotion and execution of regional strategic programs.
- Training & Guidance: Provide hands-on training and professional guidance to local SEA teams, improving overall competency.
- Regional Oversight & Support: Maintain regular communication with SEA institutions, strengthen business alignment between Hong Kong headquarter and SEA institutions. Collaborate with HQ teams to deliver ongoing professional product guidance to all SEA institutions, and drive timely and effective delivery of regional key projects across Southeast Asia.
Requirements
- Degree holder with major in Business Administration, Economics, Computer Science or related disciplines.
- 5 years or above working experience in cash management products (payment) and/or digital banking channels. Candidates with solid SEA market experience (e.g., familiar with Southeast Asian payment and clearing markets such as Thailand’s PromptPay and Malaysia’s DuitNow) are strongly preferred.
- Fluent in business English; proficiency in local Southeast Asian languages, Mandarin and/or Cantonese is preferred.
- Self-motivated person with strong project management skills with attentiveness to detail, be able to work independently and under pressure to meet tight schedule.
- Excellent cross-cultural communication and collaboration skills.
- Innovative mindset with a strong sense of teamwork, with the ability to identify regional business opportunities and propose forward-looking recommendations.