About the role
Build a safer world with us, one incident at a time.
Ambient.ai is the category creator and leader in Agentic Physical Security. Powered by Ambient Pulsar, the first reasoning Vision-Language Model purpose-built for physical security, our platform seamlessly integrates with existing security cameras and physical access control systems to unify monitoring, access control, threat assessment, response, and investigations through an always-on reasoning layer that augments security operators with superhuman capabilities. The results: 95% fewer false alarms, investigations 20x faster, and 10x faster response.
The momentum speaks for itself: we doubled new ARR in FY26, and have delivered results for world-class customers including Cisco, ServiceNow, SentinelOne, TikTok, Bayer, and MoMA. That kind of momentum creates an environment where great people thrive, and it shows: we recently ranked #71 out of 500 on the Forbes best startup employers list.
Founded in 2017 and backed by Andreessen Horowitz, Y Combinator, and Allegion Ventures, Ambient.ai is on a fast-paced journey to fulfill our mission: prevent every security incident possible.
Ready to learn more? Connect with us on LinkedIn and YouTube
About the role
Reporting to Ian Withrow, VP of Product Management, you'll own a major area of Ambient's platform: the problems it solves for enterprise security teams, what we build, and ultimately the realization of customer value.
Our customers run security operations centers where a small team is responsible for thousands of cameras and doors, far more than people can watch. Your job is to find the next problems worth solving for those teams, turn them into well-defined problems for engineering and design, and get the result into daily use.
We're building the product team now. You'll be one of the first PMs to join under our new VP of Product, so you'll help shape how product management works here, not just follow a playbook.
What you'll do
- Take new capabilities from 0 to 1 to 10: discover the problem with customers, define it, ship it with engineering and design, and drive it to adoption.
- Decide how success will be measured before you build, then report adoption and usage after you ship. Here, adopted is done; shipped is not.
- Spend real time with customers: the operators who use our product every day, the security leaders who buy it, and the field teams who sell and support it.
- Work with engineering as a credible technical peer, especially on AI product questions like accuracy, false alarms, and operator trust.
- Think from first principles. Requests will come from sales, customers, and leadership; you dig past the request to the underlying problem, weigh the evidence, and make a clear, well-reasoned case for what we should build and why.
What we're looking for
Great candidates bring all three. It's fine if one of them is still a growth area for you.
- A record of shipping new, customer-facing products. You've taken something from idea to launch to real adoption, and you can show the numbers.
- A strong enterprise PM toolkit. Discovery, prioritization, metrics, and the judgment to pick the right problem. We want an all-around athlete, not a specialist.
- Technical depth and fast learning. You understand how software and AI systems work, and you get up to speed in new domains quickly. We don't expect physical security experience; we expect you to learn it fast.
Above all, we look for a track record: people who have excelled in their past roles, whether as a PM or as an engineer, data scientist, or designer who owned what got built.
What you bring
- Several years building software products, including customer-facing features or products you shipped that customers used, with measurable impact.
- Experience with enterprise customers.
- Clear communication: you can tell a crisp story with data to engineers, customers, and executives.
- At least one of the following, and more is a plus:
- A background in engineering, data science, or design before product management.
- Experience building AI or ML products.
- Startup or early product team experience, where you helped build something from the ground up.
Why join us
- We are creating an entirely new category within a 180+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible
- We partner with an incredible customer roster of F500 companies, including Adobe, TikTok, Gap and SentinelOne
- Regular Full-time employees receive stock options for the opportunity to share ownership in the success of our company
- Comprehensive health + welfare package (Medical, Dental, Vision, Life, EAP, Legal Services, 401k plan)
- We offer flexible time off to rest and recharge, including Winter Break (time off between Christmas and New Year’s for most roles, depending on customer demand)
- The latest tech and awesome swag will be delivered to your door
- Enjoy a full range of opportunities to connect with your awesome co-workers
- We love to hike, are foodies, and love music! Check out our most recent Ambient Spotify Playlist
We’ve found that in-person time meaningfully supports collaboration, creativity, and team alignment. Our talent, engineering, product, design, and marketing teams work from our Redwood City office three days a week. All other Bay Area employees join on Fridays to stay connected and close out the week together.
Ready to learn more? Connect with us onLinkedIn| YouTube
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Ambient.ai is proud to be an Equal Opportunity Employer. Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.