About the role
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking an experienced and detail-oriented Product Designer to join the OKX team, focused on VIP and Deposit & Withdraw experiences. You'll help guide the team's attention to UX craft and lead cross-functional design alignment and efficiency across our global apps. This pivotal role focuses on crafting dynamic and engaging experiences for our highest-value users and the deposit and withdrawal journeys that underpin every product on the platform, including how those journeys connect to Earn.
As part of this role, you will be part of a world-class team shaping how VIP users experience tiering, benefits, and recognition, as well as how all users move funds in and out of OKX across fiat and crypto rails. Collaboration is key in this position, as you will work closely with our global design, product, creative, strategy, engineering, and research teams to elevate the cutting edge of our product offerings. Your contributions will steer the development and implementation of new concepts for VIP and Deposit & Withdraw, deliver designs aligned with business objectives.
The right candidate for this role possesses a detail-oriented approach to user experience, with a passion for holistic product-design thinking. As a strategic partner to cross-functional teams, you should excel in adaptability and conversing with stakeholders, while continuing to maintain a focus on excellent user experience and product quality.
What You’ll Be Doing
- Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys
- Generate ideas quickly, and connect regularly with customers to validate directions
- Participate in design critiques and present work in product leadership feedback meetings
- Own end-to-end design quality for VIP and Deposit & Withdraw, which includes advocating for UX craft and users
- Design VIP tiering, benefits, and recognition experiences, including how Earn perks and bonuses surface for VIP users
- Design deposit and withdrawal flows across fiat and crypto rails that are fast, trustworthy, and easy to follow
- Co-lead the product development process, influencing strategic decisions improve the overall product experience, and ensure consistency
- Partner with visual designers, product managers, user researchers, and engineers across markets to build and ship experiences that represent the company vision
- Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals
- Think systematically about UI patterns and reusable solutions, designing not just individual screens but scalable components that work across features and contexts
- Contribute to and evolve our design system by identifying opportunities to abstract one-off designs into well-documented, flexible components that accelerate the team
What We Look For In You
- Must be native to crypto and have experience in investing in Cefi or DeFi
- Requires 5-8 years of Product Design experience, with a Bachelor’s degree in Product Design, Web Design, or equivalent project/portfolio experience
- Experience designing outstanding digital products in an agile development environment with cross-functional partners, backed by a portfolio that showcases modern design work and demonstrates your ability to design mobile-first digital
- Deep understanding of human-centered design principles, and proficient in dissecting complex problems and tasks, translating them into user-centric, data-driven experiences that are intuitive and inclusive
- Extensive background in developing digital products and experiences through comprehensive knowledge of user research, user experience, interaction design, and prototyping techniques, and demonstrated expertise in employing design methodologies and tools to facilitate cross-functional collaboration in understanding and meeting user needs
- Skilled in thriving within a fast-paced environment, adept at managing multiple dependencies, prioritizing tasks independently, and demonstrating flexibility while proactively addressing challenges
- Strong presentation, interpersonal and communication skills, with experience articulating complex and abstract concepts persuasively, providing rationale behind decisions, remaining open to feedback, and confidently representing viewpoints
- Systems-level design thinking: you naturally spot patterns across flows and proactively create reusable, scalable components rather than solving each screen in isolation, with experience building, documenting, or contributing to a component library or design system
Nice to Haves
- Knowledge of OKX VIP, Deposit & Withdraw, and Earn products
- Experience working with teams across offices and US time zones
- Experience using AI tools (Figma plugins, generative design, prompt-based prototyping) to accelerate design workflows and explore concepts faster
- Experience using AI to build systematic design approaches, moving beyond screen-by-screen design to construct interactive, high-fidelity flows that can be explored and validated end to end
Highlights of Perks and Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
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