About the role
monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
About The Role
You will own the technical capabilities of our partner ecosystem in APJ. You will work with strategic partners to build partner practices, create scalable solution IP, and set the delivery standard that drives partner-sourced ARR, AI/platform attach, and customer outcomes. You are a technical authority and a commercial thinker who understands what makes a partner practice profitable and worth investing in.
This role is based in Sydney and reports to the Head of Partnerships, APJ.
What you will own
- Work with strategic partners (GSIs, SIs, resellers, ISVs) to design their monday.com practice: offerings, service packaging, delivery model, and team structure.
- Create packaged, repeatable solutions and reference architectures for priority verticals, enterprise transformation, and multi-product plays.
- Build the AI and automation partner portfolio: use cases, blueprints, and accelerators partners can resell and deliver without us.
- Define the partner delivery methodology, implementation standards, and quality gates.
- Assess partner delivery readiness and run remediation where quality is inconsistent. Provide input into tiering decisions.
- Drive partner capability to deploy and scale AI use cases in customer environments, creating expansion and consumption.
- Run operating cadence on partner capability: scorecards, certification coverage, delivery health, and solution adoption.
How success is measured
- Number of partners certified and independently delivering at target tier
- Partner delivery quality: time to value, CSAT, rework rate, and retention of partner-delivered customers
- AI and platform attach rate in partner-led deals
- Adoption and reuse of partner solution IP
- Partner services attach and practice revenue growth
Requirements
- 10+ years in enterprise SaaS, consulting, or systems integration, with at least 5 years in a partner/alliances architect, partner technical strategy, or delivery-architecture role. Experience on both the vendor and partner sides is a strong advantage.
- Proven record of building partner capability at scale: certification programs, delivery methodologies, solution IP, or partner practices that measurably grew partner revenue.
- Techno-commercial depth. You understand partner economics (margin, services attach, utilisation, practice P&L) and can build the case that gets a partner to invest.
- Deep enterprise architecture and platform knowledge: APIs, integrations, SSO/security, data and workflow automation, extensibility, and implementation best practice.
- Experience with GSIs, SIs, and ISVs across multiple APJ markets with different levels of maturity.
- Executive presence with partner principals, CXOs, and internal leaders.
Preferred
- Hands-on experience with AI, automation, or agent-based solutions in enterprise delivery and how they are packaged and monetised.
- Background in work management, CRM, ITSM, or low-code/no-code platforms.
- Experience running or advising a services practice or partner delivery organisation.
What monday.com can offer you
- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more