Senior Manager, Policy Communications - East Coast

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is seeking a Senior Manager for Policy Communications to drive communications strategy and execution for the East Coast region, with a primary focus on key states including New York, Massachusetts, and Florida, among others. This role will serve as the lead communications strategist for state- and city-level policy campaigns, working closely with the Head of Policy Communications and the Government Relations team to advance StubHub’s policy objectives and shape policies that make it easier for fans to attend live events.

As Policy Communications Senior Manager, you will manage high-stakes policy communications in one of the nation’s most active regulatory environments. The states in this region represent critical markets for live entertainment policy, with legislative and regulatory activity that frequently sets precedents for national policy debates. This role requires strong political judgment, sharp campaign instincts, and the ability to translate complex policy issues into persuasive messages that resonate with the press, policymakers, and the public.

Location: Hybrid (3 days in office/2 days remote) – New York, NY

What You'll Do

Policy Communications

• Lead communications for state legislative and regulatory initiatives, including bill tracking, message development, and campaign execution, in key East Coast markets.
• Serve as primary communications partner for the government relations team on East Coast policy priorities.
• Develop and execute strategic communications plans that advance StubHub’s policy priorities and shape policy debates across the region.
• Build relationships with reporters, editorial boards, opinion leaders, and stakeholders across your markets.

Campaign Execution

• Design and execute integrated communications campaigns that educate policymakers and build public support for policies that increase fans’ access to live events.
• Develop rapid response strategies to counter opposition messaging and respond quickly to political developments.
• Manage earned media programs, including drafting opinion pieces, letters to the editor, and press materials.
• Advise on paid media, sponsored content, and on-the-ground campaign activations.

Stakeholder Engagement

• Work with the government relations team to maintain relationships with key stakeholders, including advocacy groups, community organizations, and coalition partners across the East Coast.
• Support coalition partners and advocacy allies’ communications efforts.
• Support spokesperson preparation for legislative hearings, media interviews, and stakeholder meetings.
• Develop materials for discussions with policymakers including fact sheets, briefing documents, and talking points tailored to specific audiences.

Research & Analysis

• Monitor local and regional policy landscape and competitive positioning across East Coast states, providing strategic communications counsel based on political developments.
• Monitor the policy positions and messaging of other industry players and opposing voices in the policy debate.
• Track media coverage and public sentiment on policy issues affecting the live entertainment industry.

Who You Are

Must-Have Qualifications

• 7–9 years of experience in policy communications, government relations, public affairs, government communications, and/or political campaigns.
• Deep knowledge of state and local government, including legislative and regulatory processes, key policymakers, and political dynamics.
• Proven experience executing successful communications campaigns that influenced legislative, regulatory, and/or policy outcomes.
• Strong relationships with New York-based reporters covering politics, business, or consumer issues; ability to quickly establish relationships with key reporters in surrounding East Coast markets.
• Excellent written communication skills with ability to craft persuasive messages for diverse audiences including press, policymakers, and advocacy groups.
• Experience managing multiple time-sensitive projects in fast-paced, politically charged environments with competing priorities.
• Demonstrated ability to work independently while collaborating effectively with cross-functional teams.
• Bachelor's degree required.

Preferred Qualifications

• Experience working in local or state government, on political campaigns, or for advocacy organizations — New York experience and knowledge preferred.
• Knowledge of live entertainment, ticketing, or consumer protection policy issues.
• Experience with coalition building and grassroots advocacy.

What We Offer

• Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
• Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$185,000—$202,500 USD

About Us

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.