About the role
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
SUMMARY
Provide comprehensive project management, technical coordination, and implementation support for a major University/Education client infrastructure and communications initiatives. The role will work collaboratively with client personnel, architects, engineers, construction project managers, vendors, and contractors to ensure that ITS requirements, technical standards, and project objectives are successfully incorporated throughout the planning, design, bidding, construction, and implementation lifecycle.
The role will serve as a key liaison between client and project stakeholders, helping ensure that ITS infrastructure is properly planned, designed, procured, installed, documented, and transitioned into operations. Particular emphasis will be placed on maintaining Client standards, protecting the integrity of the University's technology infrastructure, and ensuring that project deliverables meet established technical, operational, and quality requirements.
PRIMARY DUTIES
- Provide project management and technical support to Client personnel in the planning, coordination, and implementation of ITS-related components of capital projects, renovations, new construction, and infrastructure initiatives.
- Participate in project meetings with architects, electrical engineers, consultants, Client project managers, and other stakeholders to ensure that Client requirements, technology standards, and infrastructure needs are incorporated into project designs.
- Develop, review, and contribute to Statements of Work (SOWs), technical specifications, and project documentation utilizing Client Communications standards and requirements for competitive bidding and procurement.
- Maintain, update, and ensure the accuracy of project databases, tracking systems, and related documentation throughout the project lifecycle.
- Assist with the review and validation of project invoices, billing, change orders, and related financial documentation to ensure alignment with approved scopes of work and contracted services.
- Assess project requirements and recommend appropriate staffing resources, technical expertise, and vendor support necessary to successfully execute projects.
- Maintain and update Client infrastructure databases, including communications, wireless, structured cabling, and IP camera systems, ensuring that project records and infrastructure information remain current and accurate.
- Participate in the development, review, and recommendation of ITS Communications standards, guidelines, and best practices for Client global projects and facilities.
- Coordinate and participate in meetings with client personnel, construction project managers, telecommunications and structured cabling vendors, contractors, consultants, and other project stakeholders as required.
- Review contractor and vendor bids, evaluate technical and operational responses, and provide recommendations to support the selection of qualified vendors and contractors.
- Monitor project progress and coordinate with stakeholders to identify risks, resolve technical issues, and ensure ITS deliverables remain aligned with project schedules and Client requirements.
- Review project designs, drawings, specifications, and documentation to identify potential conflicts, gaps, or deficiencies that may impact Client infrastructure or operations.
- Support the transition of completed project infrastructure into Client operations by ensuring appropriate documentation, records, and infrastructure information are captured and maintained.
- Promote consistency and adherence to Client standards across projects while identifying opportunities to improve infrastructure design, deployment, reliability, and operational efficiency.
COMPENTENCY
- ITS infrastructure and technology project coordination
- Telecommunications and structured cabling
- Wireless infrastructure
- IP camera infrastructure
- Communications standards and specifications
- Project documentation and database management
- Statements of Work and bid specifications
- Some bill of material and Cisco design experience is needed
- Vendor and contractor coordination
- Bid and proposal evaluation
- Project billing and financial review
- Staffing and resource planning
- Construction and design coordination
- Global ITS standards and best practices
- Project closeout and operational transition
REQUIRED EDUCATION: Bachelor's degree or equivalent required
EXPERIENCE: Senior Level (7+ years)
LANGUAGE SKILLS: English
QUALIFICATIONS: PMP preferred, SCRUM or AGILE Project Management techniques a plus, Network Infrastructure knowledge and CCNA required
EXPECTED HOURS OF WORK: Monday through Friday 9a to 5p with 1 hour lunch.
TRAVEL: Occasional travel to main campus or data center locations may be required during the course of the project.
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