About the role
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
Senior Data Engineer
Position Purpose
The Senior Analyst – Data Engineering is part of TTEC Digital’s Analytics & Insights Experience (AIX) team, supporting Data Science and Engineering initiatives involving data modeling, data pipelines, cloud platforms, APIs, and analytics solutions.
The role works closely with Data Scientists, Engineers, Project Leads, and Managers on implementation, migration, and modernization projects, with responsibility for developing reliable and scalable data solutions.
Key Responsibilities
- Analyze raw data and develop, maintain, and optimize datasets and data pipelines.
- Improve data quality, performance, reliability, and efficiency.
- Design and develop data engineering solutions in cloud environments.
- Create and maintain technical solution, architecture, and design documentation.
- Work independently as well as collaboratively within large project teams.
- Support implementation, upgrade, migration, and modernization initiatives.
- Develop internal training materials, processes, standards, and best practices.
- Provide technical guidance and cross-training to junior Data Engineers and team members.
- Continuously develop technical skills through hands-on experience and formal learning.
- Support pre-sales activities, including technical inputs and effort estimation.
- Collaborate with Project Management to ensure projects are delivered on time and within budget.
Competencies
- Strong interpersonal, communication, and problem-solving skills.
- Results-oriented, flexible, resourceful, and customer-focused.
- Ability to prioritize and manage multiple projects and deliverables.
- Ability to work effectively with diverse teams and stakeholders.
- Strong understanding of technical concepts wit