About the role
Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.
Job Title: Oracle Engagement Cloud / OEC Consultant
Job Category: Consulting
Reports to: Lead
Work Location/Travel: Bangalore/Remote
Job Summary: Apex IT India is seeking an Oracle Engagement Cloud consultant with Redwood (NGS) user experience. Candidates should be team players willing to cross-train and obtain certifications.
Duties/Responsibilities
- Designing the application using Redwood and modifying the Redwood pages.
- Implement Oracle Engagement Cloud per the design provided by the Team Leader.
- Own development responsibility from definition through delivery.
- Exhibit strong design and development skills.
- Adapt to creating business process models based on client requirements.
- Orientation to contribute both as a mentor and an individual contributor.
- Strong troubleshooting and groovy coding skills.
Competency (Knowledge, Skills, and Abilities):
- 4+ years of experience implementing ‘Oracle Engagement Cloud’ / ‘Oracle Sales Cloud’ CRM systems.
- Experience implementing all CX UIs (Web, Outlook, Mobile) with some experience implementing Redwood UI, including a responsive UI and Visual builder.
- Experience/knowledge of functional modules like Sales Planning and Forecasting, Engagement Cloud Service Request functionalities, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile and Outlook integration, and File Import.
- Good experience in visual builder in creating Extensions, Action chains, Event Listeners, JSON, and JavaScript.
- Certification in Oracle Redwood Development is a great plus.
- Experience with any other Oracle cloud like CPQ, or OIC is an added advantage.
- Strong programming skills and the ability to review complex code bases others write.
- Excellent problem-solving skills.
- Ability to research, follow up, and resolve complex problems.
- Ability to understand, analyze, and solve explicit and implicit requirements.
Position Type and expected work hours: Full-time/Permanent and 40 hours per week.
Required Education and Experience: Any Graduate with a minimum of 3+ years of relevant experience in Oracle CX (mandatory)