About the role
Health Link Home Health & Hospice
Milpitas / Santa Clara County, CA
Full-Time | $45–$50/hour + Performance-Based Bonus
The Role
For over 20 years, Health Link Home Health & Hospice has served patients throughout the San Francisco Bay Area. We are seeking an experienced, results-driven Senior Account Manager to join our Community Relations team and support continued growth throughout Santa Clara County.
Working closely with the Director of Business Development, the Senior Account Manager will focus on developing high-potential referral accounts, expanding existing partnerships, and building relationships with healthcare decision-makers throughout the South Bay.
This is a field-based role for an experienced healthcare sales professional with a demonstrated ability to develop new business and produce results. The ideal candidate can work with a high level of independence, identify opportunities within the market, and build meaningful referral relationships from the ground up.
You will be supported with a company vehicle and AI-powered technology designed to provide referral insights and support efficient territory routing.
What You’ll Do
- Independently identify, develop, and grow high-potential referral accounts throughout Santa Clara County
- Establish new relationships with healthcare decision-makers and convert those relationships into referral opportunities
- Build and expand relationships with hospitals, skilled nursing facilities, physicians, medical groups, clinics, senior living communities, and other healthcare organizations
- Strengthen existing accounts by developing additional relationships with physicians, departments, and key decision-makers
- Identify opportunities to increase referrals and admissions from existing accounts
- Conduct in-person meetings, presentations, account visits, and strategic follow-up with referral partners
- Educate healthcare partners on Health Link’s home health services, clinical programs, and capabilities
- Execute business development initiatives and territory priorities in partnership with the Director of Business Development
- Identify emerging market opportunities, referral trends, and competitive activity and provide meaningful feedback to the Director of Business Development
- Maintain strong relationships and consistent communication with key referral partners
- Collaborate with Intake, Clinical, Operations, and other internal teams to support a strong referral and patient experience
- Meet established referral, admission, and account growth goals
- Represent Health Link professionally throughout the South Bay healthcare community
What You’ll Need
- 3+ years of healthcare sales, business development, account management, community relations, or related experience
- Demonstrated success developing new business and growing healthcare referral relationships
- Proven track record of meeting or exceeding referral, account, or growth goals
- Ability to independently identify opportunities, develop new accounts, and grow existing business
- Strong relationships with healthcare professionals and decision-makers in the South Bay highly valued
- Strong relationship-building, communication, presentation, negotiation, and follow-up skills
- Self-motivated and comfortable working independently in the field
- Strong organizational and time-management skills
- Knowledge of the Santa Clara County healthcare market strongly preferred
- Home health, hospice, post-acute care, senior care, hospital, or skilled nursing experience preferred
- Valid California driver’s license and driving record that meets company requirements
Benefits
- Performance-based bonus opportunity
- Company vehicle
- AI-powered technology to support referral insights and efficient territory routing
- Medical, dental, vision, and life insurance
- 401(k) with company matching
- Paid time off