Secretary Level 2

Position Title

Secretary Level 2

Location

Big Rapids (Main Campus)

Department

33700 - Teacher Education

Advertised Salary

$18.45; hourly rate per the CTA/MEA-NEA Agreement.

Benefits

Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position.

Clerical Tech Association (CTA)

FLSA

Non-Exempt

Temporary/Continuing

Continuing

Part-Time/Full-Time

Full-Time

Union Group

Clerical-Technical Association (MEA-NEA)

Term of Position

12 Month

At Will/Just Cause

Just Cause

Summary of Position

The College of Arts, Sciences, and Education seeks applicants for a Secretary Level 2. This position supports academic functions within the college and provides primary support to the School of Education. The position will follow established college/departmental policies and procedures.

The anticipated start date for this position is December 2026. However, this is an estimated date and can be revised if needed.

Position Type

Staff

Required Education

Satisfactory completion of two years of college or equivalent.

The listed requirements represent the knowledge, skills, and/or abilities required. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered. Equivalency for education: Two years of full-time, related work experience equals one year of education.

Required Work Experience

Two years of part-time work are equivalent to one year of full-time work.

Required Licenses and Certifications

Physical Demands

• Office Environment
• Moving
• Reaching
• Twisting
• Repetitive movement

Additional Education/Experiences to be Considered

Experience working in a higher education or primary/secondary education environment.

Experience with Concur (travel software), Banner self-service, and Banner INB.

Essential Duties/Responsibilities

• Answer or refer inquiries from students, faculty, staff, and the general public regarding established policies and procedures.
• Assist students with registration, drops, and adds.
• Coordinate special departmental functions such as recruitment activities, graduation, meetings, conferences, workshops, seminars, athletic and fundraising events by scheduling facilities, preparing agendas, and arranging for services and equipment.
• Establish and maintain filing and recordkeeping systems.
• Independently answer routine correspondence. Draft non-routine correspondence for the supervisor's review and approval.
• Input, retrieve, download, and output information utilizing a computer to access various software programs and systems.
• Interview, recommend for hire, train, and direct student employees.
• Train and guide lower-level non-bargaining-unit clerical employees.
• Perform bookkeeping/recordkeeping/calculations for such things as employee assignments, faculty load report, departmental budget expenditures, encumbrances, balances and reconciliations, and deposits.
• Plan expenses and monitor travel budget for staff, faculty and teams.
• Prepare and maintain information for such documents as correspondence, memos, reports, etc., using computer software such as word processing, spreadsheet, database, and file management.
• Perform any/all duties as defined in the Secretary, Level 1 position description.
• Coordinate activities with other departments.
• Research information as background for incoming and outgoing communications.
• Train clerical bargaining unit members in the characteristic duties.
• Perform duties related to auditing student scholastic records, checking graduation applications, and determining honor status.
• Verify scheduling of course offerings, classrooms, and laboratories.
• Carries out responsibilities in accordance with university policies and applicable laws.
• Responsible for maintaining confidentiality of information pursuant to university policies and/or state or federal laws.
• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
• Support, promote, and develop university student enrollment and retention initiatives.
• Any other duties assigned within the position classification area.

Marginal Duties/Responsibilities

• Attend meetings and conferences in the absence of the supervisor.
• Provide backup assistance for other clerical positions and perform routine office support duties.
• Maintain the confidentiality of designated information.
• Report to immediate supervisor.
• Train and guide non-bargaining-unit clerical employees.

Skills and Abilities

• Communicate effectively with a variety of students, faculty, staff, and visitors in a variety of situations.
• Input, retrieve, download, merge, and output information from software programs and systems.
• Interpret student problems and direct students to the proper resource.
• Operate a variety of office machines and equipment such as computers, multi-line telephones, and copiers.
• Perform basic mathematical operations with accuracy.
• Plan, organize, and make sound judgments and decisions.
• Use computer software such as word processing, spreadsheets, and databases.
• Utilize the rules of proper grammar, correct spelling and punctuation, and correct arrangement of information.
• Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.

Required Documents

• Cover Letter
• Resume
• Unofficial Transcript 1

Optional Documents

Special Instructions to Applicants

Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of an unofficial transcript of their degree, if applicable. If you do not have a transcript, please write a justification explaining how your work experience is equivalent to the required education, and attach it instead of the transcript. Transcripts must include the institution name, the applicant's name, the date the degree was attained, and the degree awarded. The individual hired will be required to submit an official transcript (if applicable).

Initial Application Review Date

November 9, 2026

Open Until Position is Filled?

Yes

Posting Close Date

EEO Statement

Ferris State University, an Equal Opportunity employer, is committed to cultivating an environment of belonging that values, respects, supports, and celebrates individual similarities and differences within its community, allowing students, faculty, and staff to thrive authentically. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.

Click here to learn more about working at FSU.