About the role
Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.
A Store Associate is responsible for providing excellent customer service while driving sales through BRS products. A Store Associate builds a relationship with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsibilities.
Responsibilities
- Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
- Knowledge of BRS products to provide customers with recommendationsDrive sales in all departments
- Replenish and maintain inventory
- Perform cashier functions and adhere to minor policy while completing customer transactions
- Operating scanners, cash registers, and other electronics
- Follow proper age verification policiesAccepting payments, such as cash, checks, and credit cards
- Ensuring all prices and quantities are accurate and providing a customer receiptProcessing refunds and exchanges
- Balance register drawer
- Bagging or boxing purchases to ensure safe transport
- Following all BRS procedures regarding coupons and gift cards
- Maintain store safety standards
- Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
- Assist in promotions and setup of BRS events
- Observe BRS vehicle policies and procedure guidelines
- Maintain all safety standards for BRS deliveries
- Delivery items to customersFollowing delivery driving routes and time schedules
- Inform manager of vehicle operating condition problems
Qualifications
- 21 years of age or older
- Ability to work a flexible schedule as business requires (nights, weekends and holidays)
- Desire to continually develop retail sales skills and knowledge of product and services
- One year as a store associate or customer service representative
- Prior experience in a team environment requiring professional communication skills
- Strong interpersonal skills necessary for establishing customer and team relationships
- Ability to demonstrate a positive and engaging attitude and demeanor
- High School Diploma or equivalent
- This job requires the ability to perform the following:
- Frequently standing and moving in an assigned location safely and efficiently
- Carrying or lifting items weighing up to 50 pounds
- Handling objects, products, and equipment safely
- Bending, kneeling
- The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.
What We Offer
- Medical/Dental/Vision Insurance (for full-time employees)
- 401(k) Retirement Savings Plan
- 10% employee discount & FAM Membership
- Vacation and Sick Time for eligible employees
- EAP through AllOne Health (formerly Carebridge)
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.