About the role
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Role: SEA Ecommerce Executive
Brand: Myprotein
Location: THG ICON 1, 7-9 Sunbank Lane, WA15 0AF (Fully Office Based)
The role
Help drive Myprotein’s ecommerce growth across Asia through online trading, marketing campaigns and localised customer experiences. Working closely with senior leaders, marketing colleagues and the Asia territory team, you’ll support trading strategies, coordinate product launches and promotions, and use performance data to improve conversion, sales and profitability.
This role combines commercial analysis, campaign execution and brand building. You’ll bring an understanding of local consumer trends, fluency in Mandarin and proficiency in reading and writing Traditional Chinese, alongside a passion for fitness and nutrition, to help grow Myprotein’s presence in the region.
Role Key Responsibilities
- Collaborate with senior leaders to refine and execute ecommerce trading and marketing strategies.
- Assist in managing trading calendars, ensuring website assets and offers updates align with sales KPIs.
- Monitor key site metrics such as GP, Conversion Rate, Bounce Rate, AOV, and traffic performance.
- Utilise analytics tools to understand the customer journey, optimise performance, and shape strategy.
- Strategically plan product launches and promotional campaigns, collaborating with the marketing team.
- Provide weekly and monthly reporting on KPIs, ensuring stock forecasts align with sales targets.
- Able to build strong relationships externally & internally, and leverage these to drive business value
- Collaborate with the Asia territory team to deliver a brand-building plan for Myprotein Asia
Requirements
- D2C website ecommerce experience, with a strong focus on online trading and performance optimisation or similar sales-driving experience
- Fluency in Mandarin Chinese (Reading & Writing Traditional Chinese)
- Strong attention to detail, excellent planning and organisational skills, and the ability to deliver campaigns on time with a high standard of execution.
- Proficient in using analytics tools to understand and enhance the customer journey.
- University degree, ideally in a relevant discipline - Marketing / Communications / PR / Digital etc
- A genuine passion for fitness, nutrition and interest in the brand and products
- Strong commercial awareness with the ability to calculate and forecast for onsite promotions.
- A strong understanding of the local market, with the ability to quickly identify industry and consumer trends and translate them into high quality, high converting localisation that drives local sales.
- A proactive, analytical, and strategic approach to problem-solving.
- Strong collaboration skills to work across teams and with senior leadership
What’s in it for me?
Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12 months
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
- We are an equal opportunities employer.
We’re committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply.
Please email talent@thg.com if you require any additional support or need to make any adjustments to our recruitment process. You don’t need to disclose your disability or condition; you just need to let us know what support you need or changes you need to make. If you’re not sure, we can work with you to explore the available options.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.