About the role
Position: Sales Representative - Quito, Ecuador
- Overview: We are seeking an experienced Sales Representative to drive the adoption of Routres' AI-powered steel trading marketplace throughout Latin America. This role manages the complete customer lifecycle: prospecting, onboarding, negotiations, transaction execution, customer success, and long-term account growth. The ideal candidate combines strong steel industry knowledge, consultative B2B sales expertise, and the ability to build long-term relationships with buyers, distributors, manufacturers, and suppliers.
- Key Responsibilities:
- Sales & Account Management:
- Manage the complete sales cycle from prospecting to post-sale support.
- Qualify leads and develop new business opportunities.
- Guide customers through the onboarding process.
- Coordinate transactions between buyers and suppliers.
- Monitor deal execution and ensure customer satisfaction.
- Identify upselling and account expansion opportunities.
- Business Development:
- Expand marketplace adoption within assigned territories.
- Develop relationships with distributors, manufacturers, processors, and industrial customers.
- Promote long and flat steel products.
- Increase transaction volume and territory revenue.
- Client Relationship Management:
- Build and maintain long-term partnerships with buyers and suppliers.
- Provide consultative guidance on steel sourcing and procurement strategies.
- Deliver exceptional customer service and market insights.
- Support customers with pricing, sourcing, and commercial decisions.
- International Sales Support:
- Connect LATAM customers with suppliers across Europe and Asia.
- Support international transactions and cross-border commercial opportunities.
- Collaborate with global stakeholders throughout the sales process.
- Reporting & CRM Management:
- Maintain accurate CRM records and pipeline visibility.
- Track KPIs, conversion metrics, and sales performance.
- Prepare forecasts and territory reports.
- Leverage marketplace analytics to support sales decisions.
- Cross-Functional Collaboration:
- Partner with Operations, Finance, Logistics, Compliance, Product, and Customer Success teams.
- Ensure accurate order execution and customer experience.
- Provide market feedback and participate in process improvement initiatives.
- Required Qualifications — Must-Have:
- 3+ years of B2B sales experience.
- Direct experience in the steel industry.
- Experience selling steel products, metals, industrial materials, or commodities.
- Proven success managing a full sales cycle.
- Strong negotiation and relationship management skills.
- Experience using CRM platforms (Salesforce, HubSpot, or similar).
- Advanced Excel and Google Sheets skills.
- Strong analytical and problem-solving abilities.
- Professional working proficiency in English.
- Native or fluent Spanish.
- Availability to travel within assigned territory.
- Preferred Qualifications:
- Existing network of steel buyers, suppliers, or distributors.
- Experience with long steel products and/or flat steel products.
- Knowledge of international trade, imports, and exports.
- Understanding of logistics, supply chain, and Incoterms.
- Experience working with suppliers or customers across Europe and Asia.
- Bachelor's degree in Business, International Trade, Marketing, Sales, Industrial Engineering, or related fields.
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