About the role
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Account Management (aka Grower AE) team at Stripe Crypto focuses on the growth, retention, and expansion of key customers across Bridge, Stripe, and Privy. Our Scaled Account Management team drives measurable expansion across a broad portfolio of mid-market and high-growth customers through data-driven strategies, efficient processes, and close cross-functional collaboration.
What you’ll do
As the Sales Manager for Stripe Crypto’s existing business, you’ll lead a team of Account Executives focused on growing our relationships with scaled and mid-market customers. You’ll coach the team on understanding customers’ needs, expanding product adoption, and building lasting partnerships.
You’ll own the team’s growth and retention performance and partner with Stripe Crypto leadership to shape our long-term existing business sales strategy. You’ll also work directly with strategic, high-growth accounts and bring customer feedback into decisions about our products and customer experience.
Responsibilities
- Lead, coach, and grow a team of Account Executives focused on driving revenue growth from Stripe Crypto’s existing customers in the scaled and mid-market segment
- Own performance against growth and retention targets, including payment volume expansion, cross-selling, product adoption, and renewals
- Partner with Stripe Crypto leadership to build and refine the long-term strategy for our existing business sales approach
- Support Account Executives in developing consultative, solution-oriented approaches that expand customers’ adoption of Stripe’s products and services
- Foster an inclusive, high-performing team culture that emphasizes learning, ownership, and measurable impact
- Collaborate with Product, Marketing, Compliance, and other teams to improve customer experience and retention, and advocate for customer needs and feedback to inform Stripe’s product roadmap and strategy
- Engage directly with strategic, high-growth accounts, including executive-level stakeholders, to build lasting partnerships and drive long-term value
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 6+ years of relevant sales experience
- 2+ years of experience leading a team of quota-carrying sales professionals
- Proven track record of driving revenue growth through expansion and retention within an existing customer base
- Demonstrated ability to hire, develop, and manage high-performing sales teams
- Strong executive presence and ability to build and maintain relationships with senior customer stakeholders
- Comfort working with technical products and the ability to translate complex concepts into business outcomes
- Product Sales AE’s must be in their current role for a minimum of 24 months at the time of application.
- This role requires working from the SSF OR NYC office in line with the RTO policy
Preferred qualifications
- Experience working in a growth-stage web3 or payments company
- Track record of managing complex sales cycles and driving multi-product adoption
- Experience managing teams in a fast moving environment
- Familiarity with payments, fintech or digital assets industry and related customer needs