Sales Engineer

Yalo!

Hi! We’re Yalo! We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI. Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering what they want with ease. That’s the reality we’re building at Yalo.

Born in Latin America and driven by its spirit of innovation, we’re transforming sales for businesses around the globe. From empowering businesses in emerging markets to helping enterprises scale intelligently, we’re redefining how companies engage with their customers and drive growth.

At Yalo, we believe the future of sales is personalized, omnichannel, intelligent, and conversational. Join us as we empower businesses to build stronger relationships and achieve remarkable results worldwide.

Job Summary 🧾

We are looking for a Sales Engineer to join Yalo and play a key role in connecting customer needs with our AI-powered conversational sales solutions. This person will partner closely with Sales, Product, Delivery, and Engineering teams to support the full pre-sales journey — from discovery and solution design to demos, technical validation, and proposal support.

The ideal candidate combines strong communication and consultative skills with a solid understanding of enterprise technology environments. They do not need to be deeply hands-on from an engineering perspective, but they should feel comfortable discussing integrations, authentication, middleware, APIs, and high-level solution design with customers and internal stakeholders.

Your mission?

Your mission is to bring technical clarity, solution confidence, and business value to complex sales opportunities. This role is critical to helping customers understand how Yalo’s platform and intelligent agents can solve real business challenges, while ensuring proposed solutions are feasible, scalable, and aligned with customer goals.

What are the responsibilities for this role? 🧠

• Lead technical and business discovery sessions with prospects and customers to understand goals, pain points, processes, and success criteria.
• Translate customer requirements into clear solution recommendations, including high-level architecture, integration approach, and functional mapping.
• Deliver tailored demos, workshops, and proof-of-concepts that showcase Yalo’s capabilities and demonstrate business value.
• Partner with Account Executives and other go-to-market stakeholders to advance strategic opportunities and strengthen technical credibility throughout the sales cycle.
• Work cross-functionally with Product, Engineering, Delivery, and partners to validate feasibility and define realistic implementation approaches.
• Support the creation of proposals, statements of work, RFP/RFI responses, and other technical sales documentation.
• Identify risks, dependencies, assumptions, and scope considerations early to improve sales quality and reduce post-sale rework.
• Act as a feedback loop between customers and internal teams, sharing recurring needs, product gaps, and market insights.
• Contribute to building repeatable assets such as demo flows, solution patterns, technical collateral, and best practices for the sales process.

Job Requirements? 💻

• Experience in a Sales Engineer, Solutions Engineer, Pre-Sales Consultant, Solutions Consultant, or similar customer-facing technical role.
• Experience supporting enterprise or mid-market sales cycles with consultative and solution-oriented engagement.
• Good understanding of APIs, integrations, authentication methods, middleware, and high-level system architecture.
• Familiarity with SaaS environments and solution design for enterprise customers.
• Knowledge of conversational AI, automation, intelligent agents, or customer engagement technologies is strongly preferred.
• Ability to translate business needs into structured solution recommendations and technical documentation.
• Experience delivering demos, workshops, or proof-of-concepts in a customer-facing setting.
• Strong communication skills in both business and technical conversations.
• Ability to collaborate across Sales, Product, Engineering, and Delivery teams in a fast-paced environment.
• English proficiency required; Spanish or Portuguese is a plus.

Soft Skills that matter to us 🫀

• Customer obsession
• Strong communication and storytelling
• Consultative mindset
• Proactivity
• Collaboration
• Ownership
• Adaptability
• Problem-solving
• Strong prioritization and time management
• Growth mindset

Metrics to measure 📈

• Technical win rate across qualified opportunities
• POC to deal conversion rate
• Demo-to-proposal cycle time
• Sales stakeholder satisfaction
• Quality and completeness of technical proposal support
• Scope adherence and reduction of post-sale rework
• Quality of handoff from pre-sales to delivery

What do we offer? 🥰

• Unlimited PTO policy
• Competitive rewards on the market range
• Worklife-Personal Life Integration
• Start-up environment
• International teamwork
• You and nothing else limit your career here

We care,

We keep it simple,

We make it happen,

We strive for excellence.

At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.

We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.

At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.