About the role
Who We Are
We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR?
Sneak peek of our store experience HERE.
What You Will Be Doing
- Create Unforgettable Guest Moments
- Greet guests with energy and invite them into an exciting, welcoming environment
- Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
- Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
- Be a Tech & Experience Expert
- Master our proprietary tech and keep gear calibrated
- Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
- Communicate with management and tech support when issues arise, clearly and quickly
- Keep Things Running Smoothly
- Maintain a spotless, high-energy store that meets Sandbox VR standards
- Sanitize gear thoroughly and display materials/gift cards to brand expectations
- Prepare iPads, body trackers, and gear before and after every session
Who We Are Looking For
- Egoless & Coachable: You take feedback well and pitch in wherever needed
- Adaptable & Proactive: You’re resourceful, self-driven, and good with change
- Team-Focused: You stay positive and celebrate group wins
- Reliable: On time, in uniform, and ready to shine
- Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
- Weekend Availability: Required
- Experience: 1+ year in retail/hospitality
Benefits
- Paid sick time + 401(k) match
- Commuter benefits (transit + parking)
- Referral bonuses + employee discounts
- Free VR sessions
Note: Evening and weekend availability may be required depending on the business’ needs.