About the role
United Audit Systems, Inc. (UASI), a rapidly growing healthcare consulting firm, is seeking a Resource Optimization Specialist to join our Operations team. UASI is an innovative healthcare consulting firm serving nationally recognized leaders in healthcare, and we are seeking a detail-oriented, analytical professional to help ensure our client-facing teams are deployed efficiently, productively, and profitably across all client engagements.
The primary purpose of this position is to support capacity forecasting, real-time resource utilization, and staffing alignment in partnership with our Service Line Managers, HR/Recruiting, and the Resource Optimization Manager.
Key Responsibilities
- Maintain real-time visibility of available staff, client assignments, and capacity across service lines
- Forecast resource needs based on volume trends, renewals, new clients, scheduled PTO, turnover, and client cycles
- Align resources to clients based on skill set, performance history, certification, access, and availability
- Monitor utilization and productivity KPIs — including overtime as a percentage of total labor hours — to support margin protection targets
- Maintain resource and skills data in QuickBase in accordance with the standardized processes
- Contribute to a weekly workforce digest and monthly workforce alignment report, and participate in weekly workforce operations reviews
- Identify staffing risks and coverage gaps proactively, and collaborate with Client Success Managers and Staffing Success Managers on improvement plans
- Support development of a cross-service-line “flex pool” of resources eligible for deployment across engagements
Requirements for the position include
- 2+ years of healthcare operations, resource planning, resource management, or related experience
- Analytical skills, including resource forecasting and performance modeling
- Proficiency in QuickBase or similar resource/planning tools
- Strong communication and cross-functional collaboration skills
- Ability to assess risk and drive proactive, data-informed decision-making
- Proficiency in Microsoft Office, including 365, Word, Excel, and PowerPoint
Preferred qualifications
- Experience with Coding, CDI, or revenue cycle operations
- Familiarity with healthcare staffing models and terminology
- Experience building dashboards or reports (Power BI a plus)
UASI provides a supportive environment that encourages professional development and enables each employee to achieve their individual goals. We offer competitive pay and an excellent benefits package. Don’t pass on this great career opportunity!