About the role
Astar Heating & Air - Middletown, NY
Residential Service Electrician
We're seeking our first two Electricians to join our team serving our existing customer base!
Imagine working in an environment where your growth is a priority. At Astar, we don't just offer jobs; we offer a pathway to success, fulfillment, and extraordinary opportunities. We place and emphasis on providing exceptional training and development programs, ensuring you have the tools and knowledge to excel. Your dedication and hard work are not just noticed, but celebrated and rewarded, giving you the recognition you deserve. At Astar, we nurture your skills and provide the support you need to reach your full potential.
If you're an experience Electrician with strong customer service abilities, this could be THE opportunity for you!
Apply today!
Pay: $25 - $45 per hour
We don't just offer jobs—we build careers. Here’s why you’ll love being part of our team
- Industry-Leading Compensation: We believe in rewarding excellence. Our technicians earn six-figures!
- Fully Stocked Warehouse & Parts Runners: We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your service.
- New Clean Fully Stocked Truck: Drive in style with a new, clean, fully stocked truck that’s ready for any job.
- Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.
- Paid Time Off
- 401(k) Plan with Profit sharing: Secure your future with our competitive 401(k) plan, including generous profit sharing.
- Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.
- Tool and Boot Allowance: We provide a tool account as well as a boot allowance up to $125 per year.
- Training and Development Opportunities: We’re committed to your professional growth with training at our Service Professions Academy & Resource Center!
- Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you’re on track and rewarded for your hard work.
In this role, you'll be responsible for
- Following the Nexstar whole home electrical inspection process
- Troubleshooting, diagnosing, installing and repairing electrical components in a residential environment
- Providing excellent customer service
- Maintaining proper stock, parts, tools, and safety equipment in the vehicle
- Traveling to job sites in your service area, and work with dispatchers to ensure the schedule is maintained and delays are properly communicated to the customer
- Obtaining customer authorization/signature for payment (or financing) at the completion of the job
- Meeting predetermined targets and sales goals
- Assisting customers in evaluating repair vs. replace options
- Assisting in generating and scheduling replacement consultations (as indicated)
- Meeting or exceeding performance minimum standards
We're seeking candidates that possess
- 4 or more years of Residential Electrical Experience
- Generac generator experience a plus.
- Familiarity with the Nexstar Service System is a plus.
- Proficiency in using Service Titan or similar service management software a plus.
- Excellent problem-solving skills and the ability to diagnose technical issues accurately.
- Strong communication skills to interact with customers professionally and courteously.
- Dedication to safety, adhering to safety guidelines and promoting a safe work environment.
On top of our hourly pay, we also provide commissions and bonuses.