About the role
About Us
We are a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories.
Position Overview
We are seeking an organized, personable, and service-driven Remote Hotel Booking Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment.
Key Responsibilities
Consult with clients to understand their vacation preferences, travel dates, and budget
Recommend all-inclusive resorts that best match client needs and expectations
Research resort options, amenities, and promotions using approved booking tools
Coordinate and manage reservations, ensuring accuracy and timely communication
Assist with special requests, itinerary changes, and follow-up support
Maintain accurate client records and manage booking documentation
Stay updated on popular resort destinations, seasonal promotions, and hospitality trends
Qualifications
Previous experience in hospitality, booking coordination, or customer service is a plus
Strong communication and relationship-building skills
Detail-oriented with the ability to manage multiple client needs simultaneously
Tech-savvy and comfortable using booking platforms and digital tools
Self-motivated and dependable with the ability to work independently in a remote setting
Must be 18 years or older with access to a computer and stable internet connection
Passion for vacation planning and delivering exceptional service
What We Offer
Fully remote work flexibility
Ongoing training and professional development
Access to industry tools, resources, and resort networks
Incentive opportunities based on performance
Supportive team culture and growth potential
Travel perks and destination learning experiences
Work Environment
This is a remote position with flexible scheduling. It’s ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care.