About the role
As a QA Engineer II for the Organized Play team on VALORANT, you will operate as an experienced quality owner within your product space. You will partner closely with engineers, producers, and UI/UX developers to drive testing strategy and execution for Organized Play’s player-facing features and supporting services. You will be empowered to influence development practices and ensure quality is built into features early. You will play a key role in defect triage, risk assessment, and release readiness, while maintaining clear visibility into product quality through reporting and insights. Additionally, you may support and mentor other testers or contributors to ensure consistent and scalable test execution.
On the Organized Play team, you’ll help VALORANT players compete together and track their achievements through features like Premier and Performance Score. Your work is critical in maintaining the quality of matchmaking and competition for our highly skilled players who are attempting to reach the highest level of competitive play. You’ll work with developers and partner teams to test how the pieces fit together and catch problems before they get in the way of competition.
Responsibilities
- Own quality outcomes for assigned systems and features, including risk assessment and release readiness
- Lead defect triage, prioritization, and communication across disciplines
- Design, improve, and drive test strategies and methodologies for your product space
- Execute and/or delegate whitebox and blackbox testing, including coordination with remote testers
- Provide continuous, actionable feedback on features, UX, and technical implementations
- Partner with engineers and developers to push quality upstream and improve testability
- Author and maintain test plans, ensuring comprehensive and scalable test coverage
- Analyze and report on test coverage, defect trends, and overall product quality to stakeholders
- Mentor less experienced testers or contributors and help elevate quality practices across the team
Required Qualifications
- 3+ years Software Quality Assurance Experience, with success leading testing efforts on a team.
- Experience owning areas of a defect database, including triage, prioritization, and reporting
- Experience coordinating and guiding remote or distributed testers
- Experience working embedded within multidisciplinary Agile teams
- Experience analyzing quality metrics and creating actionable reports on test coverage and defect data
Desired Qualifications
- Development experience across multiple platforms (Console and PC)
- Experience working with Unreal Engine 4 or 5
- Professional experience working on first-person shooters, or extensive engagement playing them
- Experience influencing quality practices beyond immediate team scope
- Preferred Licenses/certifications:
- ISTQB Foundation Level
- ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)
- ISTQB Expert Level
- ICAgile Test Expert (ICE-AT)
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
- Safeguarding confidential and sensitive Company data
- Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
- Accessing Company assets, secure digital systems, and networks
- Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.