About the role
ABOUT US
Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.
We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking.
ROLE RESPONSIBILITIES
We are currently seeking a Senior Consultant to support and drive the growth of our Capital Markets practice. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients.
This project is with a leading Corporate & Investment Bank as a Senior BA on Credit & Lending re-designing. Experience designing and implementing TOM is preferred.
KEY RESPONSIBILITIES
- Lead analysis of business processes, operating models and systems to evaluate design impacts across Business, IT, and Operations.
- Support the development and redesign of global operating models, role structures, RACI frameworks, and service catalogues for Credit & Lending.
- Assess how change requests affect programme scope, timelines, budget, or effort, and provide accurate estimates for new requirements or design adjustments.
- Oversee the implementation of approved solutions.
- Partner closely with regional and market teams to understand regulatory expectations, customer needs, and the competitive environment.
SKILLS & EXPERTISE
- At least 4 years' experience across financial services and/or consulting
- Proven experience designing and delivering Target Operating Models
- Knowledge within Credit & Lending or related banking domains is a plus not a must
- Ability to translate strategic objectives into future‑state process, role, system, and control designs aligned to TOM principles.
- Strong understanding of how systems, workflows, and data flows support the TOM.
- Experience delivering large-scale transformation programmes using structured change frameworks.
- Hands‑on experience with Agile delivery (user stories, backlog management, sprints).
- Excellent communication and stakeholder‑management skills.
- Fluency in English and Cantonese is a MUST!
WHY JOIN CAPCO?
You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.