About the role
Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
The Opportunity
We are looking for a highly organized, proactive intermediate Project Manager to join our team as a Full-Time Employee (FTE). This is a 100% remote role designed for someone who thrives in fast-paced environments and possesses a blend of technical curiosity and operational discipline.
The ideal candidate acts as the "glue" between technical execution and stakeholder expectations, ensuring that complex AI and Cloud initiatives move from ideation to go-live without a hitch.
Responsibilities
- End-to-End Coordination: Support technical project delivery across the full lifecycle, managing timelines, dependencies, and parallel workstreams.
- Multi-Project Management: Simultaneously track multiple projects, maintaining clear priorities and a rigorous delivery discipline.
- Stakeholder Communication: Bridge the gap between technical teams and non-technical business units with structured updates and clear reporting.
- Risk & Issue Management: Proactively identify potential bottlenecks; anticipate and raise risks early to ensure project health.
- Documentation & Reporting: Prepare comprehensive status reports, including progress tracking and risk logs, using tools like Jira and Confluence.
- Cross-Functional Collaboration: Work within Agile or hybrid environments to facilitate seamless handoffs between data, AI, and cloud teams.
Qualifications
- Experience: 2–5 years of hands-on project management or coordination experience, specifically within a tech-focused environment.
- Technical Literacy: Exposure to AI, Data, or Cloud-based projects. Familiarity with GCP (Google Cloud Platform) is a significant advantage.
- Methodology: Working knowledge of Agile and/or hybrid delivery frameworks.
- Tooling: Proficiency in Jira, Asana, Azure DevOps, Confluence, Google Workspace, and advanced Excel.
- Mindset: A "take-initiative" attitude. You don’t just track tasks; you own the outcome and anticipate the next three steps.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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