About the role
Why Choose Bottomline?
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Position Summary
Reporting to the Director of Partner Onboarding and Operations, the Project Manager – Partner Operations and Onboarding will serve as an individual contributor for Bottomline in the area of partner onboarding and implementations. This role will have ownership over the holistic implementation project plan and timeline for partners within their assigned portfolio. The Project Manager – Partner Operations and Onboarding will provide oversight and have accountability for projects to be completed on-time and to task, with high quality and partner satisfaction.
How you'll Contribute
- Be a primary point of contact between partner and Bottomline.
- Plan and track project tasks and milestones during all change/project phases.
- Create and manage project management documentation and processes for team. Work to develop or enhance current standards.
- Liaise between project members, cross-functional teams, external partners, and other stakeholders to ensure deliverables, requirements, schedules, and meeting plans are communicated.
- Provide proactive and frequent communication of progress, at project level, internally as well as with partner.
- Manage partner facing SharePoint site(s) as applicable.
- Other duties as assigned.
- Occasional travel may be required.
Required Technical Skills and Competencies
- Direct project management experience and/or technology deployment experience with software solutions.
- Strong in time management and risk management.
- Experience with SharePoint administration.
- Proven experience in driving results in a matrix-structured organization.
- Knowledge of various project management methodologies and tools.
- Superior communication, organizational and interpersonal Skills.
Preferred Skills
- Background in banking, finance, or business to business payments industries and processes.
- PMP certification, or similar.
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.