Production Associate Lead

SUMMARY

At Magnolia, the Production Associate Lead is responsible for assisting management in conducting daily food prep lists and ensuring quality control. This position works from Magnolia Kitchen in Waco, Texas. It reports to the Magnolia Kitchen Manager and has supervisory responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Follow written instructions for all recipes and lead and instruct team members in execution
• Ensure the highest standards of product quality and alert management to the need to adjust processes if necessary
• Maintain a clean working environment at all times and maintain appropriate storage of all utensils and supplies*
• Handle, prepare, and store food in ways that prevent foodborne illnesses and ensure compliance with all food safety standards*
• Ensure kitchen equipment is properly cleaned and maintained*
• Participate in all meetings and training sessions to ensure current knowledge of kitchen operations
• Assist in training and development of team members and ensure they are enabled to execute duties*
• Complete production sheets and other records as required
• Finish all opening and closing duties as instructed
• Perform other duties as assigned

*Metrics evaluated on Performance Review

COMPETENCIES

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
• Critical Thinking: Identify and communicate challenges in day-to-day activities. Ability to analyze data, trends, and patterns.
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Possess knowledge and skills related to specific area(s) and specialized tools and techniques relevant to specialization.
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.
• Hard skills: Proficiency in Microsoft Office Suite and NetSuite required. Strong customer service skills and ability to manage multiple tasks in a fast-paced environment required. Ability to maintain a pleasant and professional demeanor while working with a sense of urgency required. Proficiency in operating and maintaining kitchen equipment, such as mixers, ovens, and other equipment preferred.

ELIGIBILITY QUALIFICATIONS

• High school diploma or GED equivalent preferred
• 2-4 years of related work experience OR an equivalent combination of education and experience preferred
• Basic baking/cooking knowledge required
• Texas Food Manager Certification required
• Must be available to work weekends, evenings, special events, and holidays as business needs require

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

While performing the duties of this job, the employee operates in a fast-paced kitchen environment. This role routinely uses sinks and kitchen appliances. The employee is frequently exposed to hot water, potentially slippery floors, and cleaning chemicals. The employee is exposed to hot and cold temperatures. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

ACKNOWLEDGEMENTS

Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.