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Evismart

Product Support Specialist for SaaS Platform

Manila, BGC, Philippines

Apply on Evismart’s site ↗View original ad
Location
BGC, Philippines
Work
Not stated
Employment
Not stated
Level
Not stated
Function
Engineering
Pay
Not stated
Posted
3 weeks ago

About the role

Can you keep customers moving when the product doesn’t?

We’re looking for a Product Support Specialist who can do more than answer questions. You’ll need to understand the product, troubleshoot problems, find workarounds fast, and keep customers informed when things go wrong.

With AI handling the straightforward questions, you’ll take on the challenges that require human judgment, resourcefulness, and ownership. When an issue needs deeper technical expertise, you’ll work with our Technical Support Specialists to get to the bottom of it.

Think you can solve problems before they become disruptions?

Source

Posted by Evismart on their own hiring page, job-boards.greenhouse.io. OptiTalent shows it as published, read 07 Nov 2026 02:52 UTC; the original is the reference.

View the original ad ↗

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