About the role
Who We Are
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role
As a Product Manager - Accounts, you will be responsible for the strategy, roadmap, and execution of Alpaca's core account management and identity verification systems. You will be the voice of our partners, working to create a flexible and compliant global account infrastructure. This role is critical to enabling financial institutions around the world to seamlessly and securely onboard and manage their end-users. You will work closely with engineering, legal, compliance, and business development teams to navigate the complexities of different jurisdictions and deliver a world-class account experience.
Things You Get To Do:
- Define and own the product vision, strategy, and roadmap for Alpaca's account opening and identity verification services
- Manage the lifecycle of various account structures, including fully disclosed, omnibus, and omnibus with sub-accounting, to meet the diverse needs of our global B2B clients.
- Develop and enhance features such as the ability to open accounts for entities, create sub-accounts for distinct trading strategies, and manage multiple account types (e.g., self-directed, robo, retirement)
- Lead the strategy for KYC and identity verification, supporting various models from partner-led KYC to integrated solutions with third-party providers
- Collaborate with legal, compliance, and regional business teams to navigate the complexities of different jurisdictions, ensuring our account systems meet local licensing, data management, and financial requirements
- Author detailed product requirement documents (PRDs) and user stories to ensure clarity and alignment across all teams
- Work with go-to-market teams to enable adoption of new account features and onboarding flows
- Define and analyze key metrics such as onboarding success rates, account funding times, and KYC pass-through rates to measure success and identify areas for improvement
Who You Are (Must-Haves):
- At least 5 years of product management experience, with a focus on B2B, fintech, or complex platform products
- Experience with products related to user onboarding, identity verification (KYC/AML), or account management systems
- A strong understanding of the operational and regulatory complexities in financial services, especially concerning client onboarding and account lifecycle management
- Proven ability to understand complex technical and business requirements and work effectively with engineering, legal, and compliance teams
- Excellent communication and interpersonal skills, with a proven track record of leading cross-functional teams and influencing stakeholders
- Data-driven mindset with experience using analytics tools to track product performance and make informed decisions
- A genuine passion for financial markets and a strong desire to build products that empower developers and democratize access to financial services
- Experience working in an agile development environment
Who You Might Be (Nice-to-Haves):
- A background in engineering
- Direct experience working in the fintech or brokerage industry
- Experience working in a globally distributed, remote-first company
- Familiarity with different brokerage account structures (e.g., omnibus, fully disclosed)
- Experience with global identity verification providers and regulatory technology (RegTech)
How We Take Care of You
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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