About the role
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
We’re looking for an experienced Product Designer to join our Discover team. In this role, you’ll lead end-to-end design for complex B2B2C eCommerce products, embrace AI-native workflows, and shape user experiences that help drive product strategy.
With teams spread across the globe - from the US and Canada to the UK, Israel, Bulgaria, and Australia - we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.
Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.
As part of our Discover Product team, you’ll play a pivotal role in shaping the future of our discovery experience by creating intuitive, thoughtful, data-informed, and customer-centric designs that integrate AI behaviors, leverage AI-native workflows, and deliver real value.
What you'll do
- Lead end-to-end product design for complex B2B2C experiences in the Discover domain, from problem definition through execution.
- Work as part of a true product trio with a PM and Tech Lead, shaping product strategy, priorities, and solutions together.
- Design AI behaviors and leverage AI-native processes to build scalable, intelligent user experiences.
- Prototype rapidly in code with AI tools (Claude Code, Cursor or similar) to test ideas in days.
- Apply strong user empathy, design thinking, and data-informed insights to solve complex problems.
- Turn complex data into views marketers can act on and share with their leadership.
- Make clear, reversible decisions fast, document the reasoning, and drive them through to execution.
What you'll bring
Design craft & AI-native process: Strong portfolio showcasing end-to-end product design, UX/UI excellence, and experience designing AI behaviors or using AI-native workflows and Git-based developer integration to prototype and iterate quickly.
Experience: 5+ years of experience designing digital products in fast-paced B2B2C or B2B SaaS environments. Experience in eCommerce is highly preferred.
Collaboration: Proven track record partnering closely with Product Managers and Engineering leads to balance user needs, technical constraints, and business goals.
Mindset: Proactive, curious, and comfortable with ambiguity. Able to step into a maternity leave coverage role and quickly gain momentum while taking full ownership of project streams.
Communication: Astute communicator and storyteller who can clearly articulate design decisions and the strategic thinking behind AI-driven experiences.
Tools: Expert in Figma, Git workflows, and comfortable working with modern AI-assisted design, research, and prototyping tools.
If you don’t meet 100% of the qualifications outlined above, that’s okay! We hire people, not checklists.
If you’re eager to learn, passionate, and like-minded, we’d love to hear from you.
Help us be the best version of Yotpo by building something great together!
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