About the role
For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities.
For more information, visit www.sonicwall.com or follow us on X, LinkedIn, Facebook, and Instagram.
We are seeking a seasoned Principal Platform Engineer to lead the evolution and performance of our Kubernetes-based production environment. In this role, you will drive reliability, scalability, and observability across mission-critical systems while working hands-on with Kubernetes, GCP, Terraform, and modern infrastructure automation. You will partner closely with Engineering and Support teams to optimize system performance, influence architectural decisions, and build resilient platforms that enable business growth at scale.
Responsibilities
- Maintain, scale, and enhance our Kubernetes production platform
- Improve the performance, reliability, and availability of production systems
- Ensure comprehensive observability across services, infrastructure, and applications (metrics, logs, traces, alerts)
- Diagnose and tune database and service performance across distributed systems
- Partner with Development teams to assess platform impact of new features and architectural changes
- Identify workflow friction and contribute to scalable, resilient technical solutions
- Collaborate with Support teams to build and maintain operational runbooks and improve incident response processes
- Provide leadership and mentoring within the team
- Participate in on-call rotations, lead incident response efforts, and drive Root Cause Analysis (RCA) and corrective actions for production issues
Requirements
- 5+ years of hands-on Kubernetes experience in production environments
- 3+ years GCP cloud experience required; multi-cloud exposure is a plus
- Strong expertise with Linux systems administration and troubleshooting
- Proficiency with Terraform and infrastructure-as-code workflows
- Strong understanding of container lifecycle management and deployments
- Programming experience in Go, Python, or a comparable language
- Experience with database performance optimization and tuning
- Experience handling on-call response for public-facing services
- Prior team lead and mentorship experience is highly preferred
- Solid knowledge of networking fundamentals and network-level troubleshooting
Education and Experience
- At least 10+ years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience preferred
- Degree in Computer Science, Engineering, or related field preferred
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SonicWall is an equal opportunity employer.
We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.
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