About the role
First Nation Customer Service Attendants | Perth Airport
Casual Opportunities | Career Pathway into Aviation Security
Are you passionate about customer service and looking to build a long-term career in the aviation industry?
We are currently seeking enthusiastic and motivated First Nations, Indigenous, Aboriginal and Torres Strait Islander Customer Service Attendants to join our Aviation Team at Perth Airport on a casual basis.
This is an exciting opportunity to begin or grow your career in the aviation industry while delivering exceptional customer service in a fast-paced airport environment. ISS is committed to creating meaningful employment pathways for First Nations peoples, with opportunities to develop new skills, gain nationally recognised qualifications, and progress into Aviation Security roles at Perth Airport
Why Join ISS?
Launch your career in Aviation
Access nationally recognised Aviation Security training through our in-house Registered Training Organisation (RTO)
Free onsite parking
Full professional uniform provided
Paid meal and rest breaks
Competitive pay rate of $32.31 per hour
Supportive team environment with dedicated Indigenous leadership and mentoring
About the Role
Reporting to the Indigenous Coordinator and supported by a welcoming supervisory team, you will play an important role in creating a positive experience for passengers travelling through Perth Airport.
Your day-to-day responsibilities will include:
- Providing exceptional customer service at passenger screening points
- Assisting travellers with enquiries and directions
- Managing passenger flow efficiently through terminal screening areas
- Creating a safe, welcoming, and professional airport environment
- Working collaboratively with airport stakeholders and security teams
- Career growth
No two days are the same, making this an exciting opportunity to work in a fast-paced and dynamic environment.
What We're Looking For
We're looking for people who are customer-focused, reliable, and eager to learn.
You will ideally have:
- Previous customer service experience or a genuine interest in working within the aviation industry
- Strong communication and interpersonal skills
- The ability to pass Drug & Alcohol screening
- Eligibility to obtain an Aviation Security Identification Card (ASIC) sponsored by ISS (no criminal history within the last 10 years)
- An unrestricted driver's licence and reliable transport
- Flexibility to work a 24/7 rotating roster
Your Career Pathway Starts Here
ISS is committed to creating meaningful employment and career development opportunities for Aboriginal and Torres Strait Islander peoples.
Successful candidates may have the opportunity to undertake nationally recognised Aviation Security training and transition into an Aviation Protection Officer role at Perth Airport, opening the door to a rewarding and long-term aviation career.
ISS: A Place To Be You
At ISS, we believe people make places. We are committed to creating a workplace where everyone feels valued, respected, and supported to reach their full potential.
With a global workforce spanning over 30 countries and serving more than 40,000 customers worldwide, ISS is a place where you can build a meaningful career, belong to a diverse community, and make a real impact every day.
Indigenous Identified Position
This is an identified Indigenous position. Applicants must be of Aboriginal and/or Torres Strait Islander descent and demonstrate an understanding of Aboriginal and Torres Strait Islander cultures, together with established community connections.
Aboriginality is a genuine occupational qualification, and exemption is claimed under Section 51 of the Equal Opportunity Act 1984 (WA).
Apply Today
Take the first step towards an exciting career in the aviation industry and become part of a team that's connecting people and places to make the world work better.
People Make Places. You Can Too.