People and Culture Operations Executive

The Role

Are you a detail-oriented, highly organised, and people-centric HR professional who thrives in a fast-paced, international environment? Do you have a passion for streamlining HR processes, improving efficiency, and ensuring seamless HR operations? If so, we want YOU to join our dynamic People & Culture team at XM!

Why Join Us?

At XM, our people are our greatest asset. Our People & Culture team plays a pivotal role in ensuring a positive, engaging, and efficient work experience for all employees. As we continue to scale, we’re looking for a dedicated and detail-driven HR professional to help us enhance and optimise our People & Culture operations and processes.

This is a fantastic opportunity for an HR operations expert who enjoys working with HR systems, data, and processes while contributing to a people-first culture. You will be at the heart of our People & Culture operations, ensuring efficiency, accuracy, and compliance while supporting the broader People & Culture strategy.

The main responsibilities of the position include

Your Mission

🎯P&C Operations & Administration Excellence

• Manage and optimise P&C operational processes, ensuring efficiency, accuracy, and compliance with internal policies and labour regulations
• Provide comprehensive P&C administrative support, including contract management, employee records, P&C policies, and compliance documentation
• Play a key role in P&C process automation and continuous improvement, identifying opportunities to enhance workflows

🎯Exelsys HCM Administration & P&C Systems Management

• Administer and manage Exelsys HCM, ensuring the system is effectively maintained and utilised to support P&C processes
• Act as the go-to expert for P&C systems, providing troubleshooting, updates, and reporting support to ensure data accuracy and usability
• Work closely with internal teams to streamline P&C system functionalities and enhance employee experience

🎯Employee Lifecycle & Data Management

• Support the end-to-end employee lifecycle processes, including onboarding, probation reviews, contract updates, and offboarding procedures
• Ensure accurate and up-to-date employee records in Exelsys HCM and other P&C systems, maintaining data integrity and compliance
• Generate and analyse P&C reports, metrics, and dashboards to support decision-making and strategic initiatives

🎯Payroll & Benefits Support

• Assist with monthly payroll preparation, ensuring accurate and timely processing of employee data
• Coordinate employee benefits scheme, responding to employee queries and ensuring smooth execution of benefit programs
• Collaborate with finance and payroll teams to ensure accuracy of any payroll related data

🎯P&C Compliance & Policies

• Ensure all P&C policies, procedures, and documentation are compliant with local labour laws and international best practices
• Support internal audits and compliance checks by maintaining accurate and well-organised P&C records.
• Keep up to date with employment regulations and industry best practices, providing recommendations for policy enhancements

Main requirements

• Degree in Human Resources, Business Administration, or a related field. A relevant HR certification (e.g., CIPD, or similar) will be considered a plus
• 2-4 years of experience in HR operations, HR administration, or a similar role within a fast-paced, multinational organisation
• Strong experience in HR systems management, with hands-on experience administering Exelsys HCM being a strong plus
• Solid understanding of employment law and labour regulations, with the ability to ensure compliance in HR processes
• Excellent organisational and problem-solving skills, with the ability to manage multiple HR tasks efficiently
• Detail-oriented with a strong sense of accuracy, confidentiality, and compliance in handling HR data
• Ability to interpret HR data, generate reports, and provide meaningful insights to support decision-making
• Strong communication and interpersonal skills – a team player who enjoys collaborating with diverse teams
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and other HR tools

Benefit from

• What We Offer:

🌟 Attractive remuneration package plus performance related reward

🌟 Private health insurance

🌟 Corporate pension fund

🌟 Continuous personal and professional international development opportunities

🌟 A structured and efficient P&C environment where you can make a real impact

🌟 The opportunity to work with advanced P&C technology and systems in a multinational setting

🌟 A collaborative, people-first culture that values innovation and operational excellence

The Hiring Experience: What Awaits You

• Let’s Connect – Intro Chat with Talent Acquisition
• Deep Dive – First Interview with Your Future Team
• Test Your Edge – Personality Assessment
• Final Connection – Final Interview

All applications will be treated with strict confidentiality!

By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.