About the role
Join Our Team!
Volkswagen of Downtown Chicago, part of the esteemed Murgado Automotive Group, is seeking a friendly, organized, and customer-focused Receptionist to be the first point of contact for our clients. If you are passionate about delivering exceptional service and enjoy working in a fast-paced environment, we want to hear from you!
Position Summary
As the Receptionist, you will play a crucial role in creating a welcoming experience for our customers, ensuring a positive first impression as they visit our dealership. Your role will include managing the front desk, handling calls, directing inquiries, and assisting our team with various administrative tasks.
Key Responsibilities
Greet customers with a warm, friendly demeanor as they enter the dealership
Answer and direct incoming calls promptly and professionally
Assist with customer inquiries and direct them to the appropriate department or team member
Provide general administrative support, including managing appointments and maintaining a clean, organized front desk
Coordinate with various departments to ensure smooth operations and excellent customer service
What We’re Looking For
Customer-focused with excellent communication and interpersonal skills
Professional, friendly demeanor with a positive attitude
Strong organizational and multitasking abilities
Ability to work independently as well as part of a team
Previous experience in a receptionist or customer service role is a plus
Basic knowledge of office software and phone systems
Why Join Murgado Automotive Group?
Competitive Pay and Benefits Package
Opportunities for Growth and Career Advancement
Supportive Work Environment that values teamwork and innovation
Employee Discounts on vehicle purchases, parts, and services
Be the face of Volkswagen of Downtown Chicago! If you’re excited to be a part of a reputable automotive group and make a difference every day, we encourage you to apply. Join the Murgado Automotive Group and help us continue our commitment to customer excellence.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.