Parking Field Operations Representative

Lehigh University's campus is a place people care about and the Parking Field Operations team helps keep it running smoothly, safely, and fairly. If you're someone who takes pride in doing hands-on work that directly supports the campus community, this full-time role in Parking Services is worth your attention.

Position Number: S77130

This position is a Grade: 5 - 37.5 with an approximate salary range of $28,600-$33,840 and is subject to change based on experience, skills and qualifications.

What You'll Be Doing

• Patrol University parking facilities to identify and act on parking violations, using a hand-held terminal, portable printer, and Motorola portable radio
• Issue citations accurately and consistently, applying established procedures to determine the appropriate course of action in special or complex situations
• Assist with the coordination and management of special event parking across campus
• Provide responsive, professional assistance to all campus users — students, staff, faculty, and visitors
• Maintain and rebalance goLehigh BikeShare bikes across established campus locations to ensure availability and safety
• Relay maintenance information to the BikeShare manager, including updates on reports and cases submitted by users
• Answer incoming calls to the Parking Services office and respond to enquiries in a professional and timely manner
• Process and issue parking permits to eligible campus users
• Manage filing and paperwork in line with departmental record-keeping standards
• Run operational reports to support department administration and decision-making

What You'll Bring

• A High School diploma or GED
• A valid driver's license with good record and comfort operating a vehicle in a campus environment
• Strong attention to detail and the ability to apply policies consistently and fairly
• Clear, professional communication skills — in person, on the phone, and in writing
• The ability to work outdoors across varied weather conditions and terrain
• A service-oriented approach; Lehigh's parking operations serve a diverse university community, and every interaction reflects the department

Why Lehigh

Lehigh University has built a reputation as a place where staff are genuinely valued as part of the broader academic mission. As a full-time nonexempt employee, you'll have access to a comprehensive benefits package that includes health and dental coverage, generous paid time off, and tuition benefits, for you and eligible family members, at one of the Northeast's leading research universities. Parking Services at Lehigh operates as a tightly knit team, and this role gives you real ownership of your area while being supported by colleagues who know the campus well. You'll be part of maintaining an environment where thousands of people learn, work, and connect every day. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission.

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.

Special Considerations

• This position is responsible for driving University-owned vehicles as a routine function, therefore a valid Driver’s License and a good driving record is required.
• The duties of the position do not allow for a remote work option; the employee in this position will be required to work on campus where they can be fully accessible to the Lehigh community.
• This position is considered Essential Services Staff; Essential Services Staff are required to report to campus and remain during inclement weather and other emergency situations; they are defined as those needed to deliver student services and maintain campus facilities, campus safety and security.
• Hours may shift during academic breaks; overtime as needed.

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.