About the role
About Sand
Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure.
Our work delivers proven real-world impact. We have built AI systems that help manage London’s water supply, supported telecom network planning across hundreds of cities, and developed digital healthcare platforms serving tens of millions of people across Africa. From intelligent command centers to AI-powered infrastructure platforms, we help organizations sense, analyze and act in complex environments.
Our people are ambitious, curious and relentlessly practical. Our teams work alongside clients in the field, solving hard problems and deploying solutions that last. With colleagues across Africa, Europe, the UK and the US, we operate across the full stack - from research and engineering to deployment and capability building.
Our mission is simple: to harness AI to solve humanity’s most pressing challenges.
About the role
Sand is expanding across Africa and beyond, partnering with governments and public sector officials to deliver transformative AI and data solutions. We have deployed our flagship platform - the Health Operating System (HOS) - in more than 5 countries already.
In Rwanda, hundreds of clinics have already been digitized, transforming rural facilities into next-generation health centers that are redefining care in Africa. Sand’s groundbreaking HOS integrates data and services to drive better outcomes - from maternal health to chronic disease management - already reaching more than 1 million patients. Designed for digital empowerment, the HOS equips thousands of frontline health workers with the tools and support they need to magnify their impact and strengthen community health.
The HOS is already operational across multiple countries, with plans to expand to 16 countries by the end of 2026, led by our Country Directors.
This is not an idea — it’s already happening, and the momentum is accelerating. But healthcare is only one example; Sand is growing in various industries, namely water, energy, and telecommunications.
We are looking for an Operations Specialist who will own the last mile—ensuring equipment, systems, and teams are ready to launch. This is a logistics-heavy, action-oriented role perfect for detail lovers who like fieldwork.
Specific Responsibilities
- Own & coordinate tech and hardware deployments to health posts and ICs.
- Ensure deployment readiness: power, internet, devices, trained users.
- Maintain deployment logs and timelines.
- Work closely with integrators and support teams post-deployment.
Requirements - Essential
- 2–4 years of experience in field logistics, operations, or deployments.
- Basic tech troubleshooting and configuration knowledge.
- Strong organizational skills and resilience under pressure.
- Field readiness—able to travel frequently, often to rural areas.
- Must be in DRC.
Work Environment
This is a hybrid role with significant in-person requirements. While some responsibilities can be performed remotely, the role demands regular presence on the ground to build relationships, oversee implementation, and liaise with local stakeholders. At the same time, given the high degree of virtual collaboration with colleagues and partners across multiple geographies, the successful candidate must be highly self-driven, comfortable working in small in-person teams while contributing to larger efforts virtually, and disciplined in using online collaboration tools and video conferencing to maintain constant communication.