About the role
The American Housing Corporation is seeking an Operations Associate (Workplace Hospitality) on a full time basis to oversee administrative and workplace operations in Austin, TX.
The American Housing Corporation is on a mission to solve America's housing crisis through all-out housing production. We believe that America’s affordability crisis is fundamentally a production crisis, and that solving it requires a vertically integrated development approach: We buy land, design and manufacture, install, and sell our rowhomes directly to customers — all by ourselves. We’re based in Austin, TX and build across the country.
RESPONSIBILITIES
Hospitality
- Greeting company guests.
- Conducting basic workplace and factory tours.
- Special events coordination (rentals, catering, set up, etc).
- Preparing welcome packages for new hires.
- Answering inbound calls on the office phone number.
Travel
- Guest scheduling.
- Meeting booking.
- Special guest catering etc.
- Team and guest travel coordination (recruiting, company visitors, new hire relocation).
- Group travel coordination.
- Mailing and shipping support.
Workplace (across multiple co-located facilities)
- Cleaning crew recruiting, oversight, and quality control.
- Food catering coordination.
- Office supplies monitoring, organizing, re-stocking, and maintenance (printers, stationary, electronics).
- Office food pantry monitoring, organization, and re-stocking.
- Workplace maintenance coordination (plumber, HVAC, etc service calls).
- Collecting team feedback for office improvements (surveys and reporting to the executive team).
- Workplace related shipping and receiving organization.
- Space planning and seating chart allocation.
- Tracking and ordering new employee equipment (computers, licenses, uniforms etc).
- Uniforms production coordination (tracking stock, ordering new batches, preparing welcome packages for new hires).
- Coordinating 3rd party security for the workplace.
- Monitoring access credentials to all company buildings.
Administrative
- Executive assistance to the CEO and Chief of Staff (CoS).
- Research and bidding of new corporate service providers and vendors by CEO or CoS request.
- Keeping corporate calendars up to date.
- Tracking corporate service subscriptions (media, suppliers, etc).
QUALIFICATIONS
- Relevant experience in hospitality and high-touch service industries (hotels, retail, f&b, events).
- Punctuality and attention to detail.
- Experience with spreadsheet software.
- Experience with facility management and operations.
- Strong references from other projects or clients.
- Experience using AI tools for research and process automation.
ADDITIONAL INFORMATION
- The role requires full-time, in-person, presence in our Austin, TX office.
- Benefits include healthcare, lunch stipend, and PTO.