Operational Risk Manager

Position Summary and Objective

We are the middle office of first line of defense in Retail Banking, managing and mitigating non- credit risks within the business units. The position is required to

• Leverage policies and procedure as a tool to remediate AML , operational and compliance risk across channels and products
• Suggest efficient measures on operational risk control as per risk framework
• Solicit feedback from key stakeholders and ensure executable remediation measure

Responsibilities

• To oversee ‘Risk Control Unit’, through regular /trigger reviews of personal banking business processes and operational procedures, identify risk loopholes /weak points, align risk control measure across channels, propose process risk control enhancement solution to mitigate risk exposures.
• Infuse new visions, lead and drive team on process transformation, leverage data and adopt new technologies to enhance risk control effectiveness, functional resilience, as well as process innovation and risk forecasting capabilities.
• Coordinate with departments to implement the bank's project of workflow risk management (including operational, compliance, AML, legal and reputation risk, etc.), adopt risk-based approach principle to advise on process enhancement to strengthen the process risk management life cycle (i.e. identify, assess, monitor, control or mitigate);
• Referencing business process regulations of head office, regulatory bodies or the banks’ relevant policies or administrative measures, to identify differences and gaps in channels’ risk control measures through regular/trigger reviews of personal banking cross-channel business processes and provide process risk management optimization / rectification recommendations
• Collaborate with local and/or regional business units to design, analyze and review business processes and operational procedures for personal banking products or services (including new business development, changes on regulatory requirements, strategic adjustment of the bank and continuous optimization by adopting best practices of market leaders), to ensure compliance with internal and external regulatory requirement, standardize regional risk control measures and customer experience.
• Collect and analyze market compliance and regulatory requirements, integrated with customer feedbacks and utilization data of middle/back office related business processes, establish/identify key risk control points, promote process optimization, digitalization and regulatory technology application.

Requirements

• Bachelor degree holder or above with major in Business, Finance, Accounting, Risk Management, Laws better; Economics, Mathematics, Statistics or other related discipline ;
• Holder of professional qualification in ECF- Operational Risk Management(Core/Professional)；ACAMS-CAMS/CGSS；ACCA / CPA etc. is preferred;
• 8 years of experiences or above in risk management in banking; minimum of 5 years of team management experience is preferred;
• Possess sound understanding in local/mainland regulatory requirements, SEA region industry peers and market practices, etc.;
• Familiar with banking product management, omni-channel operations and experiences in process re-engineer would be an added advantages;
• Proficiency in both English and Chinese (including Putonghua) with excellent communication skills.
• Strong in application of Microsoft Power-point, Word and Excel for presentation to senior management.
• Those with more experience will be considered as Senior Manager