About the role
Responsibilities
- Oversee, coordinate, and manage precious metals business operations including settlement monitoring, inspection, and risk management oversight
- Handle product settlement and custody operations; assist front-line units in developing new businesses/products; perform reconciliation tasks
- Manage personnel administration, risk management, productivity optimization, process improvement and administrative work for the assigned business team
- Establish comprehensive management systems to supervise business operations, ensuring legal compliance and safe/efficient operation
- Assist senior management in researching process improvement methods to reduce operational risks; regularly update work procedures, guidelines and regulations to enhance institutional frameworks
- Support system requirement formulation for senior management; participate in user acceptance testing activities
- Authorize work documents within authority scope; handle authorized transactions; assist in tracking and resolving business errors
- Collaborate with front-line marketing teams by visiting clients to introduce product operation processes and follow-up on client service needs
- Complete other assigned tasks from superiors
Requirement
- University degree or above
- Solid understanding of fund settlement principles/rules with basic knowledge of fund transfer methods and industry practices
- Basic knowledge of SWIFT/CHATS operational rules/message requirements and payment/clearing correspondent bank relationships
- Strong risk management awareness combined with banking business expertise
- Demonstrated experience in administrative planning work
- Excellent organizational/analytical/coordination/communication problem-solving abilities
- Bilingual proficiency in written Chinese/English with trilingual (Mandarin/Cantonese/English) communication skills
- Proficient in Chinese/English text input capabilities
- Familiarity with internet usage and standard office software (MS Word/Excel/PPT)