About the role
About Us
We are a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction.
Job Description
We are looking for a dependable and service-driven Vacation Support Specialist to provide essential assistance to our travel planning team. This remote role is ideal for individuals who are organized, tech-savvy, and eager to work behind the scenes in the travel industry. You’ll play a key part in ensuring our clients have smooth, stress-free travel experiences from beginning to end.
Key Responsibilities
Assist with travel research, quotes, and itinerary preparation
Coordinate with travel suppliers to confirm reservations and special requests
Track payment deadlines and booking updates
Help distribute travel documents, confirmations, and trip reminders
Provide exceptional follow-up and support to both clients and advisors
Maintain accurate records and client details within CRM tools
Support administrative and customer service tasks for travel advisors
Qualifications
Excellent organizational and communication skills
Comfortable using email, online platforms, and basic spreadsheet tools
Prior customer service, administrative, or travel experience is a plus
Strong attention to detail and time management
Enthusiastic about the travel industry and eager to learn
Training is provided—no previous travel certification required
What You’ll Gain
Flexible work-from-home schedule
Personalized training and mentorship
Eligibility to earn income through client support, special projects, and team performance initiatives
Access to travel perks and industry discounts after training
Pathways for advancement into planning, sales, or leadership roles
How to Apply
If you're ready to build a meaningful role in the travel space while supporting others in creating dream vacations, we’d love to connect with you. Apply today and grow with us at Destination Knot!