About the role
Position Summary
The IAM Platforms team provides secure, reliable identity and access management services that enable the MSU community to access university systems and applications. Reporting to the IAM Platforms Manager, the Okta Analyst will support the administration and operation of MSU's Okta environment. Responsibilities include maintaining users, groups, applications, multifactor authentication (MFA), single sign-on (SSO), and authentication policies; supporting application integrations, provisioning, and identity lifecycle processes; troubleshooting authentication and access issues; monitoring and resolving incidents; maintaining technical documentation; and collaborating with application owners and technical teams to deliver reliable identity services.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.
Michigan State University (MSU) is ranked #29 among public universities and #64 overall in U.S. News & World Report’s America’s Best Colleges 2026. Located in East Lansing, three miles east of the state’s capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
Minimum Requirements
Knowledge normally acquired by completing a four-year college degree program; one to three years of related and progressively more responsible or expansive work experience supporting information technology systems, identity and access management, authentication, enterprise applications, or system integrations; or an equivalent combination of education and experience.
Desired Qualifications
Experience supporting Okta or another enterprise identity and access management platform; knowledge of multifactor authentication, single sign-on, authentication policies, users and groups, application integrations, provisioning, and identity lifecycle processes; experience troubleshooting technical issues and maintaining documentation; strong analytical, communication, and collaboration skills; and an interest in developing deeper expertise in enterprise identity and access management.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Cover Letter
Resume
Special Instructions
Please provide 3 Professional References knowledgeable of your work
Work Hours
STANDARD 8-5
Description of End Date
This is an off dated position funded for 3 years from start date with possible extension contingent upon funding renewal.
Website
tech.msu.edu
Remote Work Statement
MSU strives to provide a flexible work environment, and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.